Metro Nashville Public Schools
TYEP - Metro Action Commission - Customer Support Navigator
1281 Murfreesboro Pike, Nashville, TN 37217
On-site
First seen by offpeak October 4, 2026
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TN Youth Employment Program Job Description
Company Information:
Company Name:
Metropolitan Action Commission
Family & Community Services
Company Address:
1281 Murfreesboro Pike
Nashville, TN 37217
Site Address:
1281 Murfreesboro Pike
Nashville, TN 37217
Company Website:
https://www.nashville.gov/departments/metro-action
Company Description:
Our programs and services break the cycle of poverty by addressing the root causes by increasing family economic security, educational success, and health and well-being from one generation to the next.
Nearest MTA Bus Stop:
Murfreesboro Pike
Internship Information:
Format: (In-Person Only)
In person
Positions Available:
10 Part-time
morning and/or afternoon.
Technology Used:
Microsoft office, Smartsimple, THO
Internship Title:
Customer Support Navigator
Internship Description/Learning Objectives:
Intern will be supporting customers in person to complete and submit applications, among other needs. Interns will achieve insight into low-income financial assistance processes.
Job Duties:
Data entry, application assistance and submission, intake, filing, customer service, administrative duties.
Preferred Competencies:
Experience with Microsoft office, experience working in customer service, emotion regulation, professional and interpersonal knowledge and skills
General Information:
Work Schedule Days and Hours:
Monday – Friday
8:00am-4:30p (between these hours)
Dress Code:
Business Casual
Travel Required:
No
Physical Requirements:
Walking, light lifting (files)
Working Conditions: (example: Office Warehouse, Outdoors, with Children or Animals, etc.)
Office
If you are selected for YEP Internship as a Work Team Member, you will make $18.00 an hour.