Department Maintenance Manager

Under the direction of the Engineering and Maintenance Manager, this position is responsible for training, coaching, and motivating hourly crafts personnel and Maintenance Supervisors to provide reliable equipment consistent with customer quality and delivery requirements. Due to the sense of urgency that impacts the decision-making process in this position, the incumbent functions with minimal direction and has considerable freedom to act in handling the daily activities and problems occurring in their assigned plant areas. Direct reports include, but are not limited to, shift supervisors and technical support personnel. The incumbent communicates continually with all levels of personnel across all departments at Cleveland Operations. Externally, they communicate with outside contractors, vendors, and suppliers.  

Accountability Objectives

Responsibilities include but are not limited to:

• Developing and implementing innovative maintenance techniques. 
• Coaching, supervising, and training skilled craftspeople, apprentices, and laborers in the repair and maintenance activities assigned to their shift and area. 
• Supervising, training, coaching, and assisting Maintenance Supervisors/ Maintenance Planners.
• Assuming single point accountability for maintenance activities in assigned area. 
• Performing frontline troubleshooting activities on equipment in area of responsibility.
• Establishing maintenance priorities that are consistent with overall production requirements.
• Establishing short-term and long-term maintenance outages with internal customers to meet customer delivery requirements.
• Directing safety awareness programs to manage workforce safety, maintain housekeeping, and assist the Production team in area safety analysis. 
• Coordinating PM and other outage activities on equipment in area of responsibility. 
• Planning daily activities for assigned maintenance crews and providing the tools, materials, and technical direction for the normal maintenance, preventative maintenance, and capital work for area of responsibility. 
• Performing root cause analysis and “5-why” techniques to eliminate maintenance downtime and increase OEE. 
• Utilization of CMMS database, Smart Teams, Oracle, and other required applications.
• Partnering with the Engineering Department on repetitive maintenance problems to ensure the continuous improvement and reliability of the equipment and facilities in area of responsibility.
• Coordinating and managing the development of maintenance work procedures and standard practices to maximize quality work and eliminate waste. 
• Driving continuous improvement activities to eliminate all waste, especially as it relates to maintenance downtime, safety, work practices, and employee involvement. 
• Driving best practices within their organization and across all areas in coordination with other Area Leads and Maintenance Supervisors. 
• Managing applicable labor issues effectively within area of responsibility. 
• Performing administrative requirements to effectively manage the workforce.
• Communicating with and guiding the Safety Department to identify root causes. This includes developing and implementing root cause corrective action.
• Sustaining Leader Standard Work protocols through appropriate audits. 
• Performing other duties as assigned. 

Basic Qualifications

For this position to be successful, the incumbent should have:

• High School diploma or GED equivalent from an accredited institution. 
• Minimum 5 years of industrial, electrical, technical, or mechanical experience in a heavy manufacturing environment. 
• Minimum 3 years of supervisory experience. 
• The ability to effectively communicate (verbally and written) and delegate while maintaining forward motion on key deliverables. 
• A high degree of interpersonal skills to motivate and influence others, including those not under their direct supervision. 
• Demonstrated ability of problem solving, systems thinking, project management, and team building. 
• Thorough knowledge of maintenance and inspection procedures. 
• This position is subject to the International Traffic in Arms Regulations (ITAR), which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee. 

Preferred Qualifications

For this position to be successful, preference is given to candidates with: 

• An Associate degree in Mechanical Engineering, Electrical Engineering, or in a related field from an accredited institution.
• Experience working in a unionized environment. 
• Reliability applications experience. 

Working Conditions

This position involves participating in non-routine tasks regularly, which increases the potential for accidents, and requires following basic safety precautions. Nevertheless, work is normally performed in an interior office space. Occasionally, this position requires wearing a tyvek suit when there is a possibility of exposure to hazardous materials. More regularly, however, the incumbent will wear full PPE to protect from mobile equipment and hot materials when on the shop floor. 

This position requires moderate physical activity, such as walking, sitting, and standing for extended periods of time, as well as engaging in all motions necessary to efficiently observe and inspect responsible equipment. 

This position also requires a willingness to maintain a flexible work schedule, work some weekends, be available 24/7 when necessary, and travel domestically as requested.