Administrator - Practice

Position Overview

The Administrator brings Mayo Clinic’s vision to fruition in partnership with other leaders, excelling in the foundational leadership capabilities of inspiring values, engaging colleagues, thinking boldly, and driving results. The Administrator is committed to the transformation of healthcare, utilizing their strong financial, business, and operational acumen. They empower teams, seek to simplify, and innovate, and are constantly curious with a growth mindset. 

The Administrator plays a pivotal role, serving as a role model for Mayo Clinic’s core values, and collaborating across business units, sites, shields, and departments to advance Mayo Clinic’s mission and strategic priorities. 

Responsibilities

Vision and Strategy

• Collaborate with leadership, establish, and drive departmental vision, operational strategy, and goals in alignment with Mayo Clinic’s overall strategy.
• Develop, communicate, and build consensus for goals in alignment with Mayo Clinic strategy.
• Lead and inspire team to prioritize, achieve goals, and advance outcome-based objectives. 
• Extend Mayo Clinic’s global reach. Assess and drive stakeholder engagement for new business opportunities.
• Establish and maintain relationships with external partners and collaborators in support of Mayo Clinic’s goals and objectives. 
• Effectively generates and implements new ideas.

People and Culture

• Provide administrative leadership in Dyad/Triad relationship with Physician and Scientist leaders, exhibit and embody servant leadership, and display emotional intelligence to effectively adapt to changing environment. 
• Lead, engage, and motivate team to advance and transform health care, aligned to a culture of safety and Mayo Clinic values.
• Succinctly communicate and facilitate bi-directional communication and transparency in a complex environment.
• Create and deliver high level communications and positively interact with staff and stakeholders.
• Serve as role model for facilitating difficult conversations, managing change, and navigating ambiguity.
• Elevate a highly collaborative work environment and culture that promotes equity, inclusion, and diversity.
• Coach, mentor, and develop direct reports and other mentees to foster life-long learning and professional growth.

Operational Excellence

• Achieve excellence in administrative functions; self-directed with focus on driving operational and financial goals and metrics. 
• Demonstrate expertise and fluency in specific area of responsibility. 
• Balance department advocacy with the context of what is best for Mayo Clinic at large.
• Drive continuous administrative efficiency, optimization, and simplification using systems design, process improvement, and results-driven approaches. 
• Foster internal and external partnerships and engage with experts to bridge gaps and increase scale.
• Facilitate problem solving and systems thinking across team, navigating abstract concepts with finesse.
• Leverage influence, relationships, and networks to navigate the organization and address complex problems. 
• Facilitate quality, safety, regulatory, and service excellence. 

Transformation and Innovation

• Embrace innovation, inter and intra industry, and evolving technology to explore creative system designs to reimagine healthcare. 
• Demonstrate baseline knowledge of emerging technologies and data literacy. 
• Demonstrate global mindset and translate market trends and forecasts into strategic opportunities for operational success and new service line growth.
• Adapt and contribute in multiple environments to drive transformational change and innovation in alignment with strategic vision.

Financial and Business Acumen

• Provide oversight of and interpret financial data and business metrics to gain a comprehensive view of the organization's performance and develop solutions to achieve financial goals.
• Ensure strong financial stewardship for department, shield, and organization.
• Develop strategic business plans and new service lines based upon data-driven decisions and benchmarked best practices. 
• Demonstrate entrepreneurial mindset and execute new opportunities with internal and external partners, including new strategic opportunities through engagement with the Department of Business Development.
• Use data to drive performance across the team.
• Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers.

• Master's degree with a minimum of 3 years’ experience with progressively increasing leadership responsibility (five years preferred) in healthcare management or related industry experience to include people, projects or programs required.
• Demonstrated competency in leadership, people management, operations, finance, communication, innovation, and change management methodologies. 
• Operational experience must include demonstrated ability to work effectively and collaboratively in a multi-disciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff.