STUDENT- ID Office Operations Assistant

ID Office Assistant Duties/Responsibilities:

• Create ID cards for fellow students and Faculty/Staff 
• Replace Lost ID cards for fellow students and Faculty/Staff 
• Troubleshoot ID card issues for fellow students and Faculty/Staff across multiple software programs
• Support the day-to-day activities of the office
• Print/distribute ID cards to incoming class each semester
   

Qualifications:

• Be able to provide excellent customer service
• Excellent communication skills in person, by phone, and email
• Experience with computer software
• Be able to learn new proprietary software quickly
• Troubleshooting skills to be able to determine account issues
• Must be able to work prior to when students arrive on campus.  Before orientation in the Fall and weekend arrival in the Spring. Summer availability is a plus, but not required

Anticipated Work Schedule:

Students shifts will be assigned around class schedule, and hours may vary from 4-10 hours per week depending on availability. Shifts are determined from class schedule prior to fall and spring semesters and adjusted during final exam periods.  Availability during semester breaks and summer is a plus.

Pay Rate: $16.00

Hiring Manager: Brittni Ellis

Application Instructions:

Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter. 

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated. 

 Screening of applications will begin immediately. Applications will be accepted on a rolling basis until position is filled.