DLO Route Services Rep

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Monday, Wednesday, Thursday 7:00am-8:30pm

Essential Functions: 

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

• Primary duty is to perform basic route services as required.  
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly. 
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity. 
• Establish and maintain positive client relations. 
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.  
• Help with the packing of specimens for transport to the Core Laboratory.  
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies. 
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Required Experience:  

• Proficient in verbal communication with internal and external contacts. 
• Customer oriented with excellent interpersonal skills. 
• Previous Medical Laboratory experience is a plus.

Special Requirements:  

• Valid drivers license with a good driving record. 
• Participates in growth and development of the department. 
• Reflects the company’s values in all aspects of performance. 
• Must be a team player. 
• May be called upon to perform duties other than listed in job description. 
• Overtime may be required with business needs.  

Physical and Mental Requirements:  

• Travel <25% - various locations in a specified geography.
• Able to get in and out of a vehicle multiple time’s per day. 
• Extensive use of phone and handheld device (PC)               
• Prolonged standing/sitting/walking/driving.               
• Fine dexterity with hands/steadiness 
• Able to lift up to 25 pounds; may occasionally need to lift 50 pounds; carrying up to 15 pounds for several minutes at a time.
• Able to climb stairs multiple times per day.
• Ability to communicate effectively in English with clients, supervisors, and peers.               
• Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios.
• Balancing
• Bending/kneeling
• Pushing/pulling
• Reaching/twisting

Education

• High school diploma/GED strongly preferred, or commensurate work experience required.

Technical Training or Professional Licensing:

• Valid State driver's license with a driving record that meets Quest Driver's Safety requirements