Center for Academic Achievement - Temporary Pool (965090)

Job Summary

Learning Services is currently hiring exceptional students to fill open positions as academic coaches, supplemental instruction (SI) leaders, and tutors. Each role provides a unique form of academic support to ETSU students. 

Academic Coaches will… 

• Conduct weekly meetings with approximately 20 assigned students to promote their academic success
• Help students develop the skills needed to achieve academic goals by cultivating good study habits (time management, organization, motivation, note taking, effective study strategies, active reading and listening, test preparation, and more)
• Maintain files for each assigned student to help track progress and modify strategies as needed
• Complete brief session summary reports for each student meeting
• Build rapport and open communication channels with assigned students

Supplemental Instruction leaders will…

• Attend all class meetings of the selected course, taking notes and following along with assigned readings
• Plan and conduct four 1-hour study and review sessions every week (2 on-ground and 2 on Zoom)
• Submit weekly SI session plans via D2L
• Participate in mandatory training held the week before classes begin and throughout the semester

Tutors will…

• Attend all scheduled tutoring shifts
• Conduct one-on-one and occasional group sessions with ETSU students
• Review coursework, topics, and assignments with students to provide support with a variety of academic tasks
• Provide advice and strategies about skills to improve academic performance
• Participate in mandatory training held the week before classes begin and throughout the semester.

PLEASE SEE APPLICATION INSTRUCTIONS BEFORE APPLYING FOR THE POSITION.

Knowledge, Skills, and Abilities

• Demonstrated ability to support and promote student success through effective academic guidance and encouragement.
• Proven reliability and strong sense of responsibility in meeting commitments and maintaining professional standards.
• Excellent interpersonal and communication skills, both written and verbal, to effectively engage with diverse student populations and campus partners.
• Strong patience, empathy, and understanding when working with at-risk or struggling students.
• Ability to maintain confidentiality and handle sensitive student information with discretion and professionalism.

Required Qualifications

• Must be a current ETSU student with sophomore standing or higher
• Must maintain an overall GPA of 3.0 or higher
• Must have earned a grade of B+ or better in the course(s) you wish to support
• Must have a recommendation from a faculty member or advisor
• (For Academic Coaches) Must have a flexible schedule to accommodate a variety of weekly meeting times with students

Preferred Qualifications

• Ability and desire to assist in multiple courses or subject areas.

Compensation

• $10 – $15 per hour

Application Instructions

• Non-Exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Please include the following information on you applicantion / resume:

  • Three (3) references, with at least one being a professor or academic advisor

  • ETSU eNumber

  • Which position you are interested in: tutor, academic coach, or SI leader?

  • If applying for tutoring or SI, which courses you are able to support?

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.