Clinic Administrator

This position supports medical group practices across primary care and specialty care settings and may provide support across multiple locations, departments, and service lines based on organizational needs.

Clinic Administrator I

Job Code: MG1131

ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB TYPE

Classification: Exempt

Supervises Positions:

JOB SUMMARY

Manages, supervises, and coordinates all functions and activities related to the operations of a small to medium sized physician practice. This is an entry to mid-level practice management position with a minimum to moderate level of complexity. Practice scope is minimal to moderate for number of providers, staff and potential revenue and possible practices in 2 or more locations.

QUALIFICATIONS

Education:

Bachelor's of Science in Nursing from an accredited program preferred.

Experience:

3 years of relevant experience required. Management experience in an Ambulatory Environment preferred. Refer to the Life Support Training Policy for additional details.

Licensure:

Registered Nurse with a current licensure in the Commonwealth of Virginia preferred.

Additional Skills/Requirements Required:

Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations.

Additional Skills/Requirements Preferred:

N/A

Competencies:

• Analysis: Analyzes processes and creates deliverables to provide information and recommendations for improvements.
  • Breaks down problems and issues into sub-components and assesses the costs, benefits, and risks of various options.
  • Is able to select and recommend the best solution based on a thorough examination of all considerations.
  • Is able to explain and justify actions in a systematic and logical fashion.
• Communication: Shares and receives information using clear oral, written, and interpersonal communication skills.
  • Demonstrates effective written and oral communication skills.
  • Actively listens, provides constructive feedback, and demonstrates respect for differing views.
  • Tailors communications to diverse audiences.
• Quality Improvement: Demonstrates involvement in the unit's annual and/or periodic assessment efforts, including efforts to improve the quality services.
  • Understands the value of innovation and quality improvement.
  • Improves processes and practices by identifying inefficiencies and redundancies.
  • Demonstrates efficiency and quality in one's own work.
• Customer Service: Builds relationships and maintains strategic partnerships with key internal and external stakeholders.
  • Understands the importance of quality service.
  • Is able to adjust and adapt service delivery to diverse customer needs and sensitivities.
  • Frequently suggests and implements changes to improve the quality of service.
• Financial Management: Manages tasks and resources within the department to achieve quality and meet budget requirements.
  • Ensures that financial and material resources are used effectively and efficiently.
  • Leverages resources to maximize utility and return on investment (ROI).
  • Implements measures to minimize theft, damage, or equipment breakdown.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code:

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

The base compensation range for this role is $33.97 - $54.63 hourly.

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.  Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.