RH
Project Leader, Digital Experience, Optimization Team
15 Koch Road, Corte Madera, CA 94925
Full-time
First seen by offpeak October 4, 2026
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YOUR RESPONSIBILITIES
- Lead the development of new platform capabilities, translating business needs into user flows and requirements in partnership with Engineering.
- Leverage analytics, user behavior and Team Member feedback to identify opportunities and continuously improve usability, discoverability and engagement.
- Cultivate strong cross-functional partnerships while empowering content owners and editors to deliver an exceptional Team Member experience.
- Drive the ongoing evolution of the platform, removing friction and advancing functionality, accessibility and content effectiveness.
- Elevate the quality and consistency of the experience by championing RH brand standards, content guidelines and governance across the platform.
OUR REQUIREMENTS
- 3+ years of experience shaping content and digital experiences for intranets, employee portals, websites, and other digital experience platforms
- Strong knowledge of user experience, information architecture, content governance, and content lifecycle practices, with a focus on simplifying complex challenges
- Demonstrated experience translating analytics, user feedback, and business needs into thoughtful improvements that increase discoverability, engagement, and ease of use
- Elevated visual sensibility and graphic design capabilities, with a commitment to quality and exceptional attention to detail
- Proficient in Mac OS, Google suite, and Microsoft office suite; experience in Igloo/AppSpace and Canva is a plus
- An effective communicator and collaborator who can articulate ideas, build strong cross-functional relationships and brings a thoughtful, improvement-focused approach to their work
PHYSICAL REQUIREMENTS
- Frequent periods working at a computer and engaging with digital platforms
- Frequent communication and collaboration with Team Members and cross-functional partners, both in person and through digital channels