Staff Infrastructure Engineer

Tabs is the AI Operating System for Revenue, built for modern finance and accounting teams. It combines deep revenue and accounting expertise with the agents and applications needed to run revenue work end to end. Tabs understands customer and contract context, applies accounting logic, and executes critical workflows with built in controls, auditability, and human oversight. With Tabs, finance teams can move from manually managing revenue workflows to directing outcomes while the system executes the work.

About the Role

We’re looking for a Staff Infrastructure & Relaibility Engineer to to own the foundation Tabs runs on: our AWS environment, how we ship software, and how we know when something is wrong. You'll set infrastructure direction for the company as a hands-on individual contributor, partnering with our platform team, our staff engineers, and the product teams who build on what you build.

We hire for the original definition of SRE: a software engineer who runs into a hard operational problem, solves it, and then automates it so nobody has to solve it twice. This is not a ticket queue, and it is not a role for babysitting an environment. If you would rather write the tool than repeat the runbook, keep reading.

Tabs is building, not maintaining. We're at the point where infrastructure is becoming a real investment area, and the decisions made in this seat will shape how the whole engineering org ships for years. We'll be upfront about scale: we're not running 5,000 Kubernetes clusters. What we run moves real money. Payments, billing, and revenue for high-growth companies come with real compliance requirements and no tolerance for sloppiness. The goal is to build it correctly, keep it easy to maintain, and evolve it as we grow.

This is not a corner seat. You'll be expected to shape engineering and product decisions, and you'll have engineering leadership that understands infrastructure work and will pressure-test your calls. You won't be working alone: you'll own the outcomes, with staff engineers around you whose scope overlaps with yours.

What You’ll Own

• AWS infrastructure direction and platform evolution, including the migration from ECS/Fargate toward a more modern, scalable runtime

• CI/CD systems with a strong emphasis on developer experience, safety, and automation (GitHub Actions today; maturing CD tomorrow)

• Ephemeral environments and preview deploys to speed iteration and increase confidence in changes

• Observability standards across metrics, logs, and tracing, including alert hygiene, dashboards, and SLO development

• Incident response, postmortems, and the reliability culture that surrounds them

What You’ll Do

• Define and evolve reliability standards, SLIs, SLOs, and error budgets

• Improve observability, alerting, and incident processes across services

• Lead high-severity incidents and drive clear, actionable follow-ups

• Partner with engineering teams to design resilient, scalable systems

• Build automation to reduce toil and lower operational risk

• Mentor engineers and influence best practices across teams

Who You Are

• You’ve run production systems on AWS and can lead platform-level change

• You think in systems: risk, rollback strategy, blast radius, and feedback loops

• You treat CI/CD and environments as products that should be fast, reliable, and self-serve

• You influence through trust and clarity rather than control

• You balance pragmatism with long-term system health

• You value learning from failure and improving processes over assigning blame

• You communicate clearly and work well across teams

Experience

• 10+ years in SRE, infrastructure, or backend engineering roles

• Strong software engineering experience in one or more modern languages

• Expertise operating distributed systems in production at scale

• Deep experience with AWS, observability tooling, and CI/CD systems

• Comfortable navigating ambiguity and setting direction in a fast-moving environment

Additional Information

This role is based onsite in our Soho office in New York City

Perks and Benefits (Full-time Employees)

• Competitive compensation and equity

• Unlimited PTO

• Up to 100% employer covered monthly healthcare premium (medical, dental, vision)

• Lunch provided via Sharebite, plus dinner for any later in office days.

• Parental leave up to 12 weeks

• Tax free commuter and parking benefits

• Voluntary insurances (Life, Hospital, Critical Illness, Accident)

• Employee Assistance Program (Rightway)

• Free One Medical Membership

• 401k

Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.