Patient Service Representative

$500 sign on bonus! 

A non-exempt medical office position responsible for front office processes in the physician practice   

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program. 
• Greets patients entering the practice. 
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments. 
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system. 
• Checks out patients and assists them with referral processing and scheduling. 
• Collects co-pays and posts charges. 
• Processes charge entry and patient balances. 
• Distributes information to patients regarding office policies, procedures, and practice information. 
• Explains the patient portal and assists with patient enrollment. 
• Performs additional responsibilities as needed. 

Education: High school diploma/GED  

Experience: One year customer service experience, preferably in a hospital or physician office setting.  

Sign on bonus is for new hires only!  

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