Behavioral Health & Wellness Security Officer- Nights

Schedule: Wednesday Midnight- 6:30a, Th/F/Sa 6:30p-6:30a

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Under the general observation and assistance of a Security Officer II, this entry-level security position is accountable for the day-to-day functions of Security and Safety within the hospital and other assigned CHS entities. Ensures compliance with regulatory agency requirements and provides a secure environment for patients, families, guests, and staff.

Essential Functions

• Performs internal and external foot and/or vehicular patrols. Staffs stationary security posts in accordance with standard operating procedures (SOP) and maintaining a safe and secure environment. Demonstrates situational awareness and addresses threats to the environment in an urgent manner.
• Response to calls for service as dispatched by the Security Control Center or self-initiated in a timely manner following established SOPs, demonstrating urgency and PEP-C (professional, ethical, partnering with compassion).
• Effectively controls combative, unruly or intoxicated patients, visitors, employees or trespassers, deescalating the situation using appropriate methods to achieve a desirable outcome. Practices “language of caring” and demonstrates the minimal force necessary to achieve a security objective.
• Maintains a safe environment by practicing situational awareness and being observant for safety and security concerns and demonstrative initiative in addressing them or causing them to be addressed in a timely manner.
• Provides timely information to the Security Control Center Operators to ensure accurate documentation of activity and completes all incident reports in an accurate and timely manner in accordance with policy and SOP.
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section

Education Qualifications

• High School Diploma or GED equivalent Required

Experience Qualifications

• Previous hospital, customer service, or general work experience Preferred

Skills and Abilities

• Requires ability to read, write, speak, and perform mathematical calculations to complete investigations, reports, and work with the public, patients, visitors, employees and staff in a professional and competent manner.

Licenses and Certifications

• BLS - Basic Life Support through the American Heart Association Required and
• Successful completion of Response to Resistance training or equivalent Human Factor Research Group (PPCT) defensive tactics training within 60 Days Required and
• Completion of IAHSS Basic Certified Healthcare Security Officer (CHSO) course within 180 Days Required
• A valid driver’s license and an acceptable motor vehicle record/driving record Required

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!