Fountain Worker- Celebrity Food Hall- Steady Extra (Caesars Palace) LV)

The primary responsibility of the Fountain Worker is to expedite all food orders quickly while maintaining the quality of service. The food Fountain Worker is responsible for maintaining a genuine, cheerful demeanor while always representing Caesar’s brand positively.  

• Provides fast, friendly, professional, and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guests whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guests.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Make drinks to order in accordance with established recipes and time guidelines.
• Delivering products to customers in a timely manner.
• Maintain high levels of customer service at all times.
• Thanks, guests, for their patronage.
• Maintain appropriate level of stock items in area.
• Assist in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assist all co-workers as needed. Assist Management in getting food products to customers.
• Assist in training new Fountain Counter Person and new Management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management.
• Attend mandatory meetings and training classes as assigned.
• Resolve guest complaints expeditiously and inform Management of the complaints.
• Prepare or serve menu items, such as sandwiches or salads.
• Basic food preparation and service.

• Must be 21 years of age. 
• Must have 6 months’ previous cash-handling experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, the public, and co-workers.
• Work requires use of a computer and/or cash register. 
• Must be able to stand for extended periods of time.  
• Must be able to lift, pull, or push 25 lbs.
• Must be able to twist, bend, or reach with no significant boundaries.
• This position may be exposed to a smoke-filled environment.
• Nevada Health Card.
• Union Referral

ADDITIONAL REQUIREMENTS

• Fast paced environment, multiple tasks to be handled under time constraint.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.