Casino Clean Team (Harrah's Metropolis, Illinois)

JOB TITLE:

EVS Porter (Casino Clean Team)

POSITION CODE:

005150

GRADE:

DEPARTMENT:

EVS

REPORTS TO:

Casino Operations Supervisor

PAY TYPE:

MINIMUN AGE:

BENEFITS:

$15 Hourly

19 yrs

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

JOB SUMMARY- Responsible for the efficient and orderly cleaning and servicing of all assigned public areas and restrooms prescribed by the EVS Supervisor.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Maintain a high level of quality and appearance in all areas of responsibility including EVS storage areas and equipment.

• Demonstrate a working knowledge in the safe and correct use of all daily cleaning chemicals and proper operation of equipment as measured by routine inspection and by semi-annual testing by a supervisor.

• Demonstrate proper attendance according to company standards.

• Treat others with courtesy and respect.

• Adjust and is flexible to meet changing work needs and demands.

• Works cooperatively with own and other teams to achieve common goals.

• Exhibits cooperative attitude while working on all job tasks, willingly assisting others.

• Demonstrates proper dress code, which includes proper display of the employee I.D. badge.

• Demonstrates proper use of safety practices in all procedures.

• Immediately report unsafe incidents or unsafe conditions when they occur to the supervisor.

• Demonstrate proper use of PPE (glasses, gloves, belts).

• Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.

• Must attend OSHA and related safety training.

• Return equipment to proper location, in proper working condition, properly emptied of solutions, cleaned and ready for next use.

• Perform daily duties including vacuum carpeted areas, dust furniture and equipment, polish furniture and bright equipment and sweep and mop tile, brick and concrete areas.

• Demonstrate proper equipment usage according to department standards.

• Demonstrate proper use of chemicals and MSDS sheets.

• Perform laundry/linen receipt and distribution duties.

• Clean and maintain assigned areas of floor, rest rooms, and other areas as instructed by supervisory staff.  Must be able to use vacuum cleaners, mops, brooms, sweepers, dusters, etc.

• Keep restroom and supply areas fully stocked. Identify expectations of internal/external customers and work to exceed them.

• Customer concerns in the employee’s area of responsibility are handled immediately and reported to the supervisor for follow-up.

• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner always.

• Must adhere to all company/departmental policies and procedures.  Must be aware and adhere to internal control rules.

WHAT YOU WILL NEED

• Proficient in English verbal and written
• Flexible to work various shifts, weekends, and holidays
• High school diploma or GED equivalent preferred. 

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Bend, stand or stoop for long periods of time.

• Communicate verbally and professionally.

• See.

• Must be able to hear.  Can be augmented with a hearing aid.

• Tolerate noisy and/or dimly lit environment.

• Must be able to lift a minimum of twenty pounds (20 lbs.).

• Must have manual dexterity.

• Climb stairs repeatedly.

• Push/pull carts 

• Repetitive motion, i.e. bending, pulling

MENTAL - Must be able to:

• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.

• Read and understand in order to communicate with patrons and co-workers.

• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

FLSA STATUS: Non-Exempt

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): Illinois Gaming Level 3

EEO CODE: