Table Games Dealer (Harrah's Metropolis, Illinois)

JOB TITLE:

Dealer, Tables

POSITION CODE:

004764

GRADE:

DEPARTMENT:

Tables

REPORTS TO:

Floor Person

PAY TYPE:

MINIMUM AGE:

BENEFITS:

$9, plus tips

21 yrs

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

JOB SUMMARY-  

Takes and pays losing and winning bets; deals assigned game in a professional manner, while extending the utmost in courtesy and game protection.

HOW YOU WILL CREATE THE EXTRAORDINARY-

• Converse with players; the length and content would be determined by good judgment and common sense.

• Utilize the highest degree of technical skill in dealing the game, providing prompt, accurate and   courteous service to playing customer, in accordance with the accepted operating rules, policies and procedures.

• Maintain a proper pace of the game (fast, even tempo, giving players enough time to make bets, but not allowing the players to set the pace).

• Process all cash and otherwise maintain proper handling and custody of cash and gaming check entrusted to him.

• Take losing bets and pay winning bets according to established rules and procedures.

• Notify floor person of any irregularities in customer play and transactions during shift.

• Performs other related duties as requested.

• Must assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at al times.

• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crewmembers.

WHAT YOU WILL NEED-

• Must be High School graduate or GED equivalent. Minimum of 2 years' experience as a Dealer in 2 or more primary games (BJ, Craps, Roul) preferred.
•  Must have a neat and professional appearance and upbeat and enthusiastic personality. Must be 21 years of age.
•  High School diploma or GED equivalent required. Must possess good organizational and customer relation skills.
•  Total compliance with all Internal Controls and Company Policies as required

ADDITIONAL REQUIREMENTS-

PHYSICAL - Must be able to:

• Stand for prolonged periods of time.

• Tolerate noise and /or dimly lit environment.

• Reach and bend from a standing position of approximately forty-eight (48) inches across the table, left, center and right.

• Have eye/hand coordination and manual dexterity necessary to handle cards, chips and currency.

• Must be able to handle currency and coin.

• Must be able to see in normal vision range.

• Must be able to see and differentiate colors.  Cannot be colorblind.

• Climb stairs repeatedly.

MENTAL - Must be able to:

• Ability to read and write.

• Must have basic math skills to distinguish winning/losing combinations and complete customer transactions.

• Establish and maintain a relationship with customers for repeat business.

• Must have ability to communicate directly and by transcription with guests, general public, management and staff.

• Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.

• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

FLSA STATUS:

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): Illinois Gaming Level 2

EEO CODE: