Housekeeping Houseperson - Harrah's Joliet

Are you passionate about teamwork? Do you thrive on hard work and reliability? If you have a love for action, then picture the Houseperson and Room Attendant as the ultimate dynamic duo—like Batman and Robin on a mission! Together, they create a magical atmosphere in the hotel, turning every room into a cozy sanctuary for guests. Fueled by excitement and a commitment to excellence, they transform every stay into an unforgettable adventure! 

Join them in this thrilling journey and make a difference in the hospitality world!

• Maintains an upbeat and positive attitude.
• Ensures a fun-filled and exciting environment where the flawless delivery and execution of four-star service is paramount.
• Uses appropriate cleaning chemicals utilizing all established safety procedures.
• Operates housekeeping cleaning equipment including carpet/floor care tools as assigned.
• Cleans hotel hallways as assigned.
• Picks up linens and garbage from housekeeping carts throughout the day.
• Ensures storage areas are stocked properly.
• Transports and supplies linens.
• Is responsible for the removal of all foreign materials from linens and uniforms.
• Disposes of foreign materials in accordance with established procedures.
• Sorts soiled laundry based on type and degree of soil.
• Inspects all linen for quality, checking for stains, wrinkles, and overall fabric condition/appearance.
• Hangs garments on racks.
• Pulls/pushes full and empty laundry carts and bell carts. 
• Transports glassware to and from kitchens for cleaning.
• Performs special projects assigned by supervisors.
• Responsible for ensuring room key security by following prescribed security procedures.
• Reports all repairs needed in all assigned work areas.
• Ensures that superior guest service is provided through “Fast, Flawless, and Spotless” service standards.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all regulatory, company, and department policies and procedures.
• Exemplifies our core values, family-style service, our mission and vision
• Picks up and delivers room service orders and adheres to all service standards policies.
• Physically stock and maintain linen and supply rooms

• Completes all other duties as assigned

• High school diploma or equivalent required.
• Must be 18 years of age
• Ability to read and communicate verbally in English and Spanish is a plus
• Possess initiative and high energy level
• Must be self-motivated and detail-oriented
• Must be able to work within a smoke-filled environment
• Must be open-minded and willing to learn
• Must be able to work a flexible schedule including nights, weekends, and holidays. 
• Must have knowledge of the proper usage of cleaning chemicals and equipment  

• Ability to read and communicate verbally in English and Spanish is a plus

ADDITIONAL REQUIREMENTS: 

• Position requires 10% sitting, 30% standing, 60% walking. 
• Must be able to lift up to 75 lbs. and carry objects weighing up to 75 lbs. 
• Requires very frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead. 
• Must be able to respond to touch, speech, smell, aural and visual cues. 
• Must be able to work in an area containing secondary smoke.
• Work involves contact with cleaning solvent and chemicals. 
• Must have the manual dexterity to operate cleaning equipment and machines. 
• Must be able to work in a fast-paced environment involving constant internal and external customer contact.

Compensation & Benefits: 

• $16.00 per hour. 
• Employment Type – Full Time

Shift Details:

• Morning Shift: 9:00 am - 5:30 pm
• Swing Shift:  2:00 PM - 10:30 PM 

We’re looking for team members who can work a flexible schedule. Since weekends are our busiest time, weekend availability is important. Once you're officially hired, your days off will be scheduled for you                                                                                                        

Benefits Package: 

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team