Product Coordinator - West Elm

About the Facilities Team

The Product Management team is an integral part of the core processes at our corporate locations. As apart of the product management team you will be responsible of the handling, management, and allocatiions of product and samples between our corporate locations. The Product management team works closely with partners in all brands to drive this effort.

Overview of the Product Coordinator role 

You will perform functions including but not limited to receiving, stocking, picking, cataloging, and returns processing of Samples between our warehouse and corporate offices. This role is based out of our corporate office in San Francisco.  

Responsibilities

• Receive product as delivered daily via Black Truck, or other; document receipt of product 
• Open products, dispose of packing materials as directed. Assist in the documentation process of all products including e-mail or phone notification to recipients regarding product arrival 
• Bar-code each item and verify accurate computer entry 
• Scan location code, unit code, or item bar-code prior to placing on shelf or upon receipt of returned items 
• Update all files daily for accurate tracking of information 
• Assist with picking and packing items for delivery 
• Assist with package recovery and client problem solving as directed or needed 
• Assist Photo Coordinators with pull lists and changes as needed for photo process 
• Keep warehouse/work area safe and clean according to general warehousing practices and OSHA requirements 
• Assist with loading/unloading trucks and delivery of product as needed 
• Assist with re-ordering supplies as needed 
• Assist with special product projects, and other projects as requested by Product and/or Warehouse Manager 
• Operate a computer and communicate via telephone
• Use of system generated reports for analysis and reconciliation of inventory-related conditions
• Transport materials and equipment and lift, move, and carry objects up to 70 pounds on a limited basis

Criteria

• High School Diploma required, Associate degree preferred
• 1-3 years experience in a warehouse, retail, or customer service role
• Well-organized, high attention to detail, deadline-oriented
• Excellent written and verbal communication skills
• Professional demeanor and ability to interact at the executive level 
• High level of energy, enthusiasm and motivation to make the company successful 
• Demonstrated teamwork ability
• Ability to lift 70 lbs
• Basic math skills
• Working knowledge of basic PC use including email and Microsoft Word

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first. 

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

• A generous discount on all Williams-Sonoma, Inc. brands 
• A 401(k) plan and other investment opportunities 
• Paid vacations, holidays, and time off to volunteer 
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits 
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health 

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University  
• Cross-brand and cross-function career opportunities 
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay rate for this position is $25/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.