Sales Associate, The Juilliard Store

Description:

Assists Store management in achieving all store sales and customer service goals. Ensures all elements of The Juilliard Store are aligned with The Juilliard School brand.

Working at Juilliard:

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Responsibilities:

• Coordinates in-person sales and curbside pick-up orders with local customers
• Assists customers in person, over the phone, via email, and through online chat
• Enters customer orders and processes payments
• Works with Store management to fill and ship online orders
• Assists in stocking the sales floor and with stockroom maintenance
• Assists in maintaining cleanliness of store
• Assists with physical inventory count

Minimum Requirements:

• High school graduate
• Retail store and POS experience, preferably in a college bookstore or specialty store with a variety of merchandise types
• Strong verbal communication skills
• Reliable, professional and highly motivated individual willing to play a role within a team focused environment
• Ability to lift up to 30 lbs (pounds)

Preferred Background:

• Flare for creative product presentation and overall awareness of trends in market place
• Strong interest in the performing arts, especially in the New York City area
• College degree in Music, Music Performance or related field