Manager, Marketing PMO

Summary:
 

As Manager Marketing PMO, you'll play a pivotal role in shaping ADT's market presence and customer engagement strategies. This role is responsible for managing interconnected, large-scale projects within ADT's go-to-market strategy, focusing on resource allocation and prioritization, cross-functional coordination, and strategic alignment. You'll play a pivotal role in the company's adaptability to market changes by keeping projects and initiatives on track through effective communication practices. This position offers a unique opportunity to impact ADT's transformation, creating a stronger, more customer-centric brand in the security and smart home technology space.

Duties and Responsibilities:

• Optimize resource allocation and prioritization across multiple, large-scale projects and programs by tracking headcount, usage, budget and spend with the goal to maximize efficiency and deliver exceptional customer experience.

• Foster a collaborative environment among cross-functional teams (Sales, IT, Product, Legal, etc.) to drive alignment and achieve program and project outcomes.

• Proactively manage scope, timeline, and budget of large-scale projects that align with identified portfolios to ensure successful delivery of ADT initiatives.

• Collaborate closely with the Senior Manager, iGTM PMO to monitor and report on the success of designated portfolios.

• Implement effective change management strategies to adapt to evolving market conditions and customer needs for ADT.

• Measure program and project performance against key performance indicators (KPIs) to inform decision-making and drive continuous improvement.

• Communicate program and project status, risks, and opportunities to ADT leadership, providing actionable insights.

• Leverage data analytics to optimize ADT marketing and digital experiences, increasing customer acquisition and retention.

• Define standardized processes for capturing requests, evaluating impacts, prioritizing work.

• ​​Continuously expand your knowledge and skills by participating in training programs, attending and staying up-to-date on the latest trends and best practices in project and program management.

• Contribute to the overall growth and development of the department by identifying opportunities for process improvements, cross-training initiatives, and collaborating with team members to support the successful delivery of all programs.

Minimum Qualifications:

• 3-5 years of experience in project management, digital marketing, or related disciplines.

• Strong communication and collaboration skills, articulates project intricacies and requirements with clarity and precision.

• Detail-oriented, with excellent organizational and time management skills.

• Familiarity with project management methodologies, tools, and best practices, with a focus on agile and lean principles.

• Analytical mindset, with the ability to gather and interpret data to inform decision-making.

• Proactive and solutions-oriented, with a willingness to take on new challenges and responsibilities.

• Exhibits capacity to align projects with organizational goals and identify opportunities for innovation and improvement.

• Displays flexibility in dynamic program environments and resilience to work under pressure while managing multiple priorities.

Preferred Qualifications:

• Education and Experience: Bachelor's degree in Marketing, Business, or related field; or job experience equivalent.

Location: Our office follows 4 days on-site and 1 day remote schedule