Inside Sales Representative New Acquisition

Summary Description

• Unlimited earning potential with uncapped commissions 
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) 
• Paid Time Off
• Career growth opportunities
• 5 Weeks paid training
• No cold calling

This position is fully onsite at our ADT Location: KY-Newport 1787 Monmouth Street

Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.  Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

• Answer new and existing customer phone calls while following sales processes.  
• Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. 
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Qualifications - 

Experience:

• One year of sales experience preferred.  

Skills: 

• Proven sales ability and closing skills.  
• Strong listening skills used to conduct needs analysis.  
• Excellent problem solving and communication skills.
• Ability to multi-task while speaking to prospects.
   

Education/Certification:

• High school diploma or GED
  
  The role is scheduled to start 10/12/2026 or 10/26/2026.