End User Computing Manager

SAIC is seeking a highly skilled and motivated End User Computing Manager to lead and coordinate implementation and optimization of advanced network solutions for a mission-critical enterprise IT environment. This position will support our MAJESTIC Joint Program Office (JPO) Team and requires an experienced professional with in-depth knowledge of enterprise IT infrastructure architecture and security compliance. 

The successful candidate will have a proven track record in managing full lifecycle IT infrastructure projects, including system upgrades, software implementations, and deployments. This role involves working closely with cross-functional teams, stakeholders, and leadership to ensure that all project deliverables align with business objectives and that requirements are met on time, within scope, and within budget. 

All work must be performed on-site in Springfield, VA. 

Key Responsibilities: 

• Maintains smooth operation of local area, worldwide and virtual private networks (VPN). 
• Plans, evaluates, and coordinates installation and/or reconfiguration of hardware and software elements of data and/or voice communication network. 
• Maintains technical expertise in all areas of networks and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc. 
• May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings. 
• Prepares or ensures that appropriate network documentation exists, including operational instructions. 
• Provides regular monitoring and network analysis regarding short- and long-range planning for in-house systems. 

Required Qualifications: 

Education: 

• • High School diploma or equivalent 

Certifications (CWF Requirements): 

• Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 443 (Network Analyst – Intermediate Level) requirements, as outlined by Navy COOL. 
  This requirement can be met by possessing one or more of the following qualifying certifications: 
• CompTIA Cloud+ 
• CompTIA Security+ 
• GIAC Global Industrial Cyber Security Professional (GICSP) 
• GIAC Security Essentials Certification (GSEC) 
• Systems Security Certified Practitioner (SSCP) 

OR This requirement can be met through: 

• A Bachelor’s Degree in Cybersecurity, Computer Science, IT, or a related field. 

Experience: 

• 9-15 years of professional experience managing and supporting enterprise-level IT environments. 

Technical Skills: 

• Familiarity with network-related principles, including DNS, load balancing, service discovery, and secure system interconnectivity. 
• Experience with monitoring tools for performance, diagnostics, and metrics collection (e.g., Prometheus, Grafana, Splunk, SolarWinds). 
• Expertise in enterprise platform services, including infrastructure architecture, virtualized environments (e.g., VMware, Hyper-V), and Windows Server management. 
• Experience implementing and supporting high availability (HA) architectures, clustering, and disaster recovery strategies for both traditional and containerized systems. 
• Knowledge of security/compliance standards such as RMF, NIST 800-53, and DoD 8510.01, with experience ensuring compliance in Kubernetes/containerized environments. 
• Hands-on experience with Active Directory, Azure Active Directory, LDAP, and PKI-based systems. 

Preferred Certifications (In Addition to CWF Requirements): 

• Certified Information Systems Security Professional (CISSP) or equivalent. 
• Microsoft Certified: Security, Compliance, and Identity Fundamentals. 
• Vendor-specific certifications for identity tools such as ForgeRock, Okta, Ping Identity, or SailPoint. 
• Experience establishing ICAM within a Zero Trust Architecture (ZTA) framework. 

Clearance Requirement: 

• Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with Poly. 

Work Environment and Notes: 

• On-Site Work: All work must be conducted on-site in Springfield, VA. 
• Program Scope: Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers. 
• Subcontractor Role: Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements.