Senior Vice President of Sales Operations and Enablement

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative companies across the globe through outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our leadership team and can’t wait to discuss how we can help you find growth, as well as how you can drive growth for your team and make an impact on our business.  

Senior Vice President, Sales Operations and Enablement: 

The Senior Vice President of Sales Operations and Enablement is an executive leader responsible for driving global sales productivity, revenue performance, operational excellence, and workforce effectiveness across the organization. This role provides strategic leadership over Sales Operations, Revenue Enablement, Sales Analytics, Sales Technology, Process Optimization, Performance Management, and Workforce Planning. 

As a key member of the executive leadership team, the SVP partners closely with Sales, Client Services, Finance, Technology, Marketing, and Operations leaders to develop scalable strategies, systems, and programs that accelerate revenue growth, improve seller effectiveness, and deliver exceptional client outcomes. The ideal leader combines deep operational expertise, analytical rigor, and strategic vision to enable world-class sales performance across a global organization. 

Location:   Ogden, Utah

What Will You Do? 

Strategic Leadership & Business Performance 

• Develop and execute a global Operations, Analytics, and Enablement strategy aligned with organizational objectives, client outcomes, and business growth. 

• Partner with executive and functional leaders to improve organizational effectiveness, seller productivity, and operational performance. 

• Establish scalable operating frameworks that drive accountability, consistency, and continuous improvement across the organization. 

Operational Excellence & Transformation 

• Lead operational improvement initiatives focused on process optimization, organizational efficiency, workforce capacity, and scalability. 

• Identify opportunities to leverage automation, AI, and technology to reduce operational complexity, improve productivity, and enhance business outcomes. 

• Standardize operational processes, performance frameworks, and best practices across regions, teams, and client programs. 

Sales Enablement & Organizational Development 

• Oversee onboarding, sales training, coaching, and enablement strategies that accelerate seller readiness, productivity, and performance. 

• Lead organizational and leadership development strategies, including manager effectiveness, competency frameworks, and career progression. 

• Partner with business leaders to identify capability gaps and implement programs that support evolving client and organizational needs. 

Business Intelligence & Performance Management 

• Lead business intelligence and analytics strategies, including executive reporting, performance scorecards, KPI frameworks, and operational insights. 

• Translate data into actionable recommendations that improve productivity, identify risks, and support strategic business decisions. 

• Establish consistent measurement, benchmarking, and performance management practices across business units and client programs. 

Client Partnership & Program Effectiveness 

• Partner with client-facing leadership and key clients to understand business objectives, operational challenges, and performance expectations. 

• Engage directly with clients as needed throughout the business lifecycle, from RFPs and new business opportunities to onboarding, QBRs, strategic planning, and performance improvement initiatives. 

• Ensure operational capabilities, analytics, enablement strategies, and improvement initiatives support client commitments, program growth, and evolving business needs. 

Technology, Systems & Innovation 

• Provide strategic direction for operational technology, reporting systems, enablement platforms, and automation initiatives in partnership with Technology and business leaders. 

• Drive technology adoption, data integrity, process consistency, and scalable solutions that improve organizational effectiveness. 

Organizational Leadership & Cross-Functional Alignment 

• Build and develop high-performing teams across Operations, Business Intelligence, Sales Enablement, and Organizational Development. 

• Establish clear priorities, accountability, and leadership expectations while developing talent and strengthening organizational capabilities. 

• Collaborate across Sales, Client Services, Finance, Technology, and executive leadership to align resources, priorities, and business outcomes. 

What Will You Need to Succeed? 

• Bachelor's degree in Business Administration, Finance, Sales, Operations, Analytics, Marketing, or related field. 

• MBA or advanced business degree preferred. 

• 15+ years of progressive leadership experience in Sales Operations, Revenue Operations, Business Operations, Enablement, or related functions. 

• Proven success leading global sales operations and enablement organizations in high-growth environments. 

• Deep expertise in forecasting, pipeline management, sales process design, workforce planning, sales productivity, and performance management. 

• Experience building and scaling revenue operations and enablement functions. 

• Strong analytical and financial acumen with experience leveraging data to drive decisions and results. 

• Demonstrated success influencing executive stakeholders and leading cross-functional initiatives. 

• Experience with CRM, business intelligence, and sales enablement platforms. 

• Exceptional leadership, communication, and change management capabilities. 

What We Offer:  

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Structured learning and career development programs 

• Mental health program 

• Generous Paid Time Off policy  

• Paid medical leave 

• Child/Dependent care reimbursement  

• Education reimbursement 

• 401k match, hardship loan program, access to financial wellness advisor  

• Comprehensive healthcare coverage including medical, dental, and vision  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.