Employee Development Trainer

Salary Range:  $61,009 - $98,224     Salary Grade:  20     FLSA:  Exempt

Purpose of Classification:

The purpose of this classification is to conduct training needs assessments; develop, revise, and update course curriculum; coordinate, develop, implement, and conduct training programs.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Develops, implements, coordinates, and provides training for County employees: develops/designs training materials and lesson plans; facilitates classes and coordinates scheduling with appropriate departments.

Reviews lesson plans and class materials with instructors/facilitators; and reviews and analyze class evaluation reports and attendance numbers to make adjustments for planning and reporting purposes, and training effectiveness.

Evaluates and updates training programs to remain current with new training techniques: researches, designs, develops, and implements new training programs/classes as requested.

Assists with developing and monitoring course evaluations for continuous process improvement and identifying measures to improve on the job knowledge/skills retention; and explores trends, innovations and applications in the training industry for program and professional development.

Markets and promotes training programs: creates and distributes promotional materials to increase awareness of and participation in employee development programs; prepares flyers, brochures, emails, etc.; makes presentations to various departments as requested; and serves as liaison to other departments, trainers and agencies as needed.

Writes, reviews and publishes training manuals and handbooks: prepares lesson plans according to design standards, including all handouts, scenarios/games and other materials for conducting classes; and submits all materials for review by appropriate County/Legal staff as necessary; and maintains copies of all instructional materials in authorized format for historical course documentation purposes.

Administers and monitors end-of-course surveys to assist with process improvement initiatives and strategies.

Works closely with administrative support and Division Manager to schedule and coordinate classes and create a published training schedule.

Assists in managing and tracking tuition reimbursement program in accordance with County policies and facilitate updates to policy, procedures, and forms.

Prepares and receives various forms, reports, correspondence, policies, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.

Communicates effectively with internal and external customers; coordinates work activities, reviews status of work, exchanges information, or resolves issues.

Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Maintains comprehensive knowledge of applicable laws/regulations, new products, methods, trends and advances in the profession, professional affiliations, and attends workshops.

Maintains confidentiality in performing job responsibilities.

Minimum Qualifications:

Bachelor's Degree in Human Resources, Education, or related field required; three years of progressively responsible experience in human resources, training or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. 

Specific License Certifications: Must possess and maintain a valid Georgia driver’s license. PHR, SPHR, SHRM-CP, SHRM-SCP, IPMA-CP, IPMA-SCP or Certified Professional in Learning and Performance (CPLP) required or within one year of employment in this classification.

Supplemental Information

Preferred experience – Organization and Employee Development 

• Demonstrated experience in developing creative, innovative, and engaging e-Learning materials
• Trainer experience specific to human resources systems products/applications, electronic solution products, and technology support training to include writing technical training programs
• Experience researching new technologies and imparting product knowledge, technical solutions, and related programs to work more efficiently in a training environment
• Experience designing interactive tools to aid learning initiatives
• Versed in using software, design, and writing skills to accomplish learning goals
• Experience in analyzing requirements, designing learning objectives and delivering courses in multiple formats using innovative techniques and tools, such as social media technology, web-based and other creative strategies to build creative and blended training modules and offerings
• Experience planning and implementing technical and other HR related training programs
• Experience using innovative techniques and tools, such as social media technology, web-based and other strategies to build creative training modules and offerings
• Strong ability to communicate highly technical information in easy-to-understand language, and engage individuals who are anxious about or disinterested in their use of computers and application
• Ability to coordinate with vendor liaisons and county subject matter experts to ensure curriculum is updated as product changes are introduced, and corrections to content is required
• Capable of working in a team dynamic, rapidly changing environment