Senior Innovation Process Analyst

Job title: Senior Innovation Process Analyst

Division: Operations
Department: Finance & Corporate Services

• Salary: The role is based in Leeds, salary ranging from £43,300 to £50,000 (salary offered will be based on skills and experience)
• This role is graded as: Senior Associate, Corporate
• Your external recruitment contact is Raimonda via raimonda.stankute@fca.org.uk
• Your internal recruitment contact is Patrycja via Patrycja.Matachowska@fca.org.uk  
• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.

The Innovation Process Analyst will join the Risk Controls and Accounting Systems team within Finance & Corporate Services. The team is responsible for supporting and optimising key finance systems, driving process improvements and delivering change initiatives that enhance efficiency, controls and user experience across the function.

Reporting to the Lead Associate for Continuous Improvement and Innovation, this newly created role will play a key part in delivering the Finance & Corporate Services innovation and Workday optimisation agenda. Working closely with stakeholders across the business, the selected candidate will support the design and delivery of process improvements and system enhancements through business analysis, process mapping, requirements gathering, stakeholder engagement and change delivery activities. The role provides a great opportunity to help shape how Finance & Corporate Services evolves its processes and gets maximum value from its investment in Workday and other strategic initiatives.

Role responsibilities

• Work with Finance & Corporate Services (F&CS) teams to understand current processes, pain points, customer journeys and user needs
• Run or support workshops, process mapping sessions and requirements gathering activity
• Analyse people, process, data and technology impacts and recommend practical improvements
• Support Workday-enabled change by documenting requirements, testing changes, supporting reconciliation and liaising with SMEs / ERP teams
• Maintain prioritisation logs, action trackers, benefit measures and delivery documentation
• Support reporting, dashboards, data analysis and insight production where required
• Help embed operational efficiency practices across F&CS, including use of Lean tools and structured problem-solving

Skills required

Minimum:

• Experience working as a Business Analyst, Process Analyst, Systems Analyst, Product Analyst, or in a similar role
• Experience supporting business change, process improvement, transformation, or innovation initiatives involving multiple stakeholders
• Ability to analyse data, processes and business requirements, drawing meaningful insights and communicating findings clearly

Essential:

• Demonstrated ability to analyse business challenges, constructively challenge existing practices and identify and implement innovative process improvements that enhance service delivery and business performance
• Solid analytical skills, with experience using data and performance measures to identify improvement opportunities, support continuous improvement and communicate insights to a range of audiences
• Working knowledge of business improvement frameworks, methodologies and approaches, such as Lean, Continuous Improvement, or similar
• Ability to map and visualise business processes, organisational structures, systems, data flows and roles and responsibilities, demonstrating how they interact across the business
• Solid understanding of business analysis tools, techniques and best practices, including end-to-end requirements gathering, management and traceability
• Effective written and verbal communication skills, with the ability to engage, work with and build effective relationships with stakeholders at all levels
• Effective facilitation and stakeholder management skills, with the ability to lead workshops, question ideas, document current-state processes and define future-state requirements
• Experience of working with Workday, particularly supporting system enhancements, process improvement, change delivery, or optimisation initiatives, would be advantageous but is not essential

Benefits

• 25 days annual leave plus bank holidays
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices. A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Timeline:

• Job advert closes: Midnight, 1st November 2026
• CV Review/Shortlist: 3rd November 2026
• Interview: w/c 9th November 2026
• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time