Review Clerk

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

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Review Clerk 
Claims Records Services

Edmonton, Alberta

Temporary, Full-time (6 months with the possibility of extension)

People are at the heart of everything we do. 

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and over 170,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference: 

You will play a vital role in protecting the privacy of Alberta’s workers while ensuring timely and accurate responses to external requests for claim file information. Using your keen attention to detail, you will carefully review claim documents and medical information packages to determine what can be disclosed under the Workers’ Compensation Act (WC Act), the Protection of Privacy Act (POPA) and the Access to Information Act (ATIA). Your work helps maintain trust and transparency, making a meaningful impact every day.

This role gives you the opportunity to showcase your strong judgment and analytical skills. You’ll enjoy the flexibility to structure your day in an independent work environment while being supported by a collaborative team.

Your review clerk responsibilities:

• Apply sound judgment to determine the right of access to records
• Use established procedures to redact sensitive information.
• Review medical information packages to ensure disclosure aligns with privacy guidelines.
• Examine claim files to confirm compliance with sections 147 and 148 of the WC Act, POPA, and ATIA.
• Read and analyze documents with exceptional attention to detail to identify information that must be withheld or released.
• Collaborate with a supportive team while managing your workload independently.
• For more information about our team, please visit: Access to Information - WCB Alberta.

Your experience and skills:

• Post-secondary education or the equivalent combination of work experience with information access and privacy legislation is preferred.
• General knowledge of WCB legislation, policies and procedures would be an asset.
• Experience applying POPA and ATIA.
• Strong attention to detail and ability to review documents for extended periods.
• Proficiency using business computer applications including Adobe Pro, eCO, Image and PAM.
• The ability to exercise independent judgment and work with minimal supervision.
• Knowledge of medical terminology is considered an asset.

What we offer:

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook

Salary: Salary Grade 6                    

Start Rate: $54,476.00   to   Job Rate: $60,544.00

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. This position is temporary for a period of up to six months with the possibility of extension or permanency. This position is eligible for hybrid work schedule and successful candidates will be expected to work in-office as scheduled (subject to change). Final candidates are required to undergo a security clearance as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability.  Equal opportunity is provided in employment, promotions and wages.

Interested candidate please apply online by submitting a cover letter and resume to Careers - WCB Alberta.

Closing Date:  November 4, 2026

We thank all applicants for their interest; however, only candidates selected for a  pre-interview video will be contacted.