Sr Program Manager

Job Title

Job Description

Job Title : Senior Quality Program Manager

Job Description

• Directs and guides the activities of programs consisting of multiple and interdependent projects executed by performing organizations and/or staff, to contribute to the program’s delivery of its intended benefits and the Quality Operation’s Strategy.
• Develops and executes program plans, schedules and deliverables. Is responsible for ensuring compliance with the relevant PSQ policies, procedures and standards. 
• Leads multiple project teams, with people from different parts of the organization to deliver cross-functional and/or cross-business goals and objectives. Depending on the program’s goal and objectives, the program manager works for and collaborates with many stakeholders, cross-functional and cross-business, with a variety of expertise and responsibilities.

Education and Background

• Bachelor’s or master’s degree in life sciences, business administration, or engineering.
• Minimum 10 years of relevant experience in project/program management.
• Knowledge of and exposure to ISO 13485 and FDA regulations for medical devices.
• Experience with QMS (Quality Management Systems), CAPA (Corrective and Preventive Actions) processes Nonconformance, Calibration, PM, Process and Production Controls, Warehousing etc.
• Experience in Artificial Intelligence Programs preferred
• Familiarity with risk management standards such as ISO 14971 and other applicable regulatory frameworks.
• Comprehensive training in Good Documentation Practices (GDP) and Good Manufacturing Practices.

Experience & Background

• 12-15 years of relevant working experience, including all aspects of project development and execution.
• Demonstrating record of project management success, both in results achieved and in use of professional methodology, and experience working in programs, preferably supporting the program manager in program management activities
• Demonstrating record of project management success, both in results achieved and in use of professional methodology and 5+ years of program management experience.
• Expertise in applying Program Management standards and coaching others
• Known authority on process-oriented skills with consistent application.
• Encourages balanced risk-taking and mitigates risks to maintain program health
• Innovates and elevates program and portfolio capabilities.

Dimensions related to Know-How, Complexity, and Accountability

• Detailed knowledge of company/operations allows for innovative concepts and promoting new ideas.
• As an expert in the field of utilizing quality principles with project management, uses professional concepts in developing resolution to critical issues and broad design matters.
• Interacts internally and externally with senior level management, requiring negotiation of extremely critical matters including influencing policymaking.
• Consistently works with abstract ideas or situations across functional areas of the business. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas.
• Requires an in-depth knowledge of the functional area, business strategies, and the company’s goals.

How we work together:

We believe that we are better together than we are apart. For our Office-based teams, this means working in-person at least 3 days per week.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality. healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Additional Information:

• Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Alajuela, Costa Rica.

#LI-PH1