Development Support Intern

Development Support Intern

Come Create at Ricoh 
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us during the summer of 2027 to help drive high-performance teams and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Position Profile 
The Support Intern will learn, assist team members, and complete technical tasks to support, automate, and enhance development systems management. The Support Intern will be assigned a project to evaluate, improve, and automate important system or tool functions (i.e., security, server management, AWS management). The project will require the Intern to understand current implementation, research and propose improvements, and complete technical tasks that will enhance our organization’s Development Support and User teams requirements. The project would benefit the Intern by learning (1) Operating Systems and networking technology, (2) AWS Infrastructure environment, (3) Automation tools, and (4) Learn and collaborate with Development Support technical experts and professionals. The candidate will be provided with an opportunity to learn how the Support team manages, improves, and supports an AWS Cloud Infrastructure and Development servers and networks.

Candidate will be exposed to:

• Automation programming
• Operating Systems (Linux, Windows) and networking technology
• Cloud technology (AWS)
• Agile Scrum Methodology
• Software Product Development, Quality, and Support
• Project Research, Implementation, and Executive Presentation
• Artificial Intelligence (AI) technologies
• Team building and networking Activities

QUALIFICATIONS (Education, Experience, and Certifications) 

• Working towards a B.S. or M.S. in Computer Science or Information Technology
• Student must be currently enrolled in an accredited college or university or enrolled to continue their education in an accredited graduate program
• Students must have a cumulative GPA of 3.0 or higher 
• Students are to successfully complete all required screenings prior to hire

Job Duties and Responsibilities

• Our Interns will apply their education to meaningful projects in a team environment alongside a technical mentor. You will be exposed to many levels of management within our company
• Recommends solutions to problems/issues that impact the project
• Determines and examines software alternatives
• Contributes to project planning
• Constructively challenges and improves processes related to the specific assignment
• Documents own work
• Present project overview and summary to executive team at end of internship

Required / Preferred Skills

• Knowledge of Linux and Windows Operating System Installation, Support, and Troubleshooting 
• Interest in learning System support and configuration 
• Interest in languages (e.g., Bash, Python, Ansible, JavaScript, PowerShell) 
• Analytical and problem-solving skills
• Knowledge of Agile software development and support
• System skills on Linux and Windows platforms
• Strong communication and teaming skills Ability to work both independently and in a collaborative team environment
• Effectively uses teamwork skills to interact and collaborate on technical issues with mentor / team
• Positively contributes to a high morale/high-performance team culture

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.