Distribution ( GIS ) Analytics Manager

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Distribution Analytics (GIS) Manager | Summary Job Description

The Distribution Analytics (GIS) Analytics Manager leads a team responsible for leveraging geographic information systems (GIS), advanced analytics, and market intelligence to support strategic decisions across the bank’s physical distribution network. The role provides analytical leadership for branch and ATM openings, closures, relocations, market expansion, go-to-market strategies, customer segmentation, and network optimization, translating complex geographic and business data into actionable recommendations for senior leadership. This leader is accountable for developing and coaching GIS and analytics professionals while establishing analytical standards, improving the quality and velocity of insights, and shaping the GIS and distribution analytics roadmap. The role also carries vendor management accountability.  The manager should have experience working with or overseeing technologies such as Esri ArcGIS and location-intelligence platforms. GIS capabilities can also include spatial data management, mapping and visualization, demographic and market data, geocoding, drive-time/trade-area analysis, and integration of GIS outputs with broader business intelligence and analytics platforms. Ultimately, the GIS Business Analytics Manager connects people, technology, vendors, data, and banking strategy, ensuring GIS capabilities provide meaningful insight into where the bank should invest, how its physical network should evolve, and how it can better serve customers and markets.

Essential Functions

• Proactively solve business problems leveraging complex data
• Leverage knowledge of KeyCorp and LOB strategy, business, and competition to anticipate needs and make recommendations
• Drive projects end to end; prioritize multiple projects; manage to tight deadlines
• Review deliverables; coach others on approach and work product
• Lead business partner interactions; drive for results and provide recommendations in alignment with business priorities Effectively communicate with team and business partners; articulate broad implications / impact of messages
• Address challenging situations; anticipate and address conflict by demonstrating managerial courage
• Proactively coach and guide the work of others; Serve as mentor within and beyond own team
• Manage integration of activities typically within own team
• Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

• Bachelor's degree in computer science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (required) or
• Master's Degree in Analytics, Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (preferred)

Work Experience

• 5+ years of relevant experience and a bachelor's degree (required)
• 3+ years of relevant experience and a master's degree (preferred) or

Skills

• Skill in using Microsoft Excel and PowerPoint for data presentation
• Ability to write queries or code including complex joins
• Ability to use business intelligence and data visualization tools to tell impactful stories with data
• Ability to work with analytical programming languages for data analysis like Python, R, SQL, Java
• Understanding of process flow and automation
• Ability to work with big data
• Ability to navigate data warehouse and/or data supply chain
• Excellent written and verbal communication skills; develops writing skill in others; Recognizes the need to deliver the right message at the right time through the right channel; Articulates the broad implications / impact of a message; Anticipates and addresses conflict and challenges, able to have touch conversations; Strong presentation development; can coach and guide others to get to the appropriate level of detail and send an effective message; Comfortable presenting to senior levels with ability to adapt or change course with confidence; Demonstrates executive presence
• Demonstrated leadership; may have direct reports; Sought out for advice and serves as mentor within and beyond immediate team; Manages the integration of activities typically within own team; Demonstrates executive presence; Offers an opinion and contributes to the conversation; Holds themselves and others accountable
• Demonstrated ability to engage and partner at mid- to senior leadership levels; Established reputation as an effective and collaborative partner; Coaches and develops relationship building skills in others; Demonstrates managerial courage and willing to dissent from others; Influences others through persuasion and organizational / professional savvy
• Understands LOB and KeyCorp strategy; Leverages knowledge of our competition and the business to anticipate needs and make recommendations; Contributes materially to LOB strategy; Understands how business works; Connects the day-to-day work of team by effective translation of business drivers
• Is a critical thinker; Sees the “bigger picture”; Advises leaders to make informed decisions based on keen critical thinking and problem-solving ability; Sought out for perspective and guidance with tackling challenges; Can make decisions; Considers longer-term business strategy in recommending solutions

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Work Location Category

• Hybrid (3+ days)

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.