Director of Security

Millennia Commercial Group is seeking a Director of Security at Key Center. This role is responsible for overseeing and managing the strategic and tactical day to day operations for all building security operations located at Key Center. Key Center is comprised of Key Tower in downtown Cleveland, the premier commercial high-rise locations in the Midwest, The Marriott at Key Tower, and the Key Center Garage. The role also involves security management at other commercial properties within the MCG portfolio.

The focus of this role will be to develop and promote strategic, tactical, and proactive security strategies in support of the needs of Key Center tenants, guest, and employees. The Director of Security will administer these security strategies through security best practices, industry standards, and what is best for Key Center. This role will collaborate with external groups (e.g., federal, state, local law enforcement and emergency services) as well as partner with cross-functional groups/internal stakeholders to ensure corporate security requirements are met.

Responsibilities

• Lead the building security program to include corporate security relationship of third-party security services, as well as internal security officers, assessments and audits
• Develop and manage shift assignments
• Develop necessary policies and procedures to ensure the program is in line with recognized industry standards
• Liaise with internal partners and services as needed to ensure quick response to security threats
• Conduct investigations into security incidents including camera review and completion of appropriate investigations documentation, typically in coordination with HR and Legal
• Monitor, audit, and oversee building access controls of office spaces to ensure all employees, onsite vendors, and contractors have the right access and understand policy
• Work with outside consultants and vendors as appropriate for independent investigations security audits and assessments when necessary/applicable
• Work in conjunction with Security Manager to establish overall corporate security best practices
• Develop and manage training for team and staff
• Support Fire/Life Safety efforts for the facility

Qualifications

• Minimum of 7 years of security experience within a corporate and/or commercial environment
• The ability to be flexible and work through the absence of established processes
• Capable of managing complex projects with limited oversight
• Prior experience managing a team
• The ability to be on call 24/7 to respond to company-related security incidents and to travel as needed and work evenings and weekends as needed
• Ability to partner with internal stakeholder groups as well as a variety of vendors/contractors to deliver and implement change
• Strong judgement and decision-making skills
• The ability to successfully earn/build trust with relevant stakeholders, colleagues, and peers
• Excellent verbal and written communication skills

Preferred Qualifications

• Minimum of 5 years of experience conducting investigations within a corporate or government agency environment
• Insider threat program experience and/or CERT Carnegie Mellon Certificate
• Familiarity with confidential security programs to include innovative technology and processes
• Prior experience working in military or law enforcement

Education

• Bachelor’s degree from an accredited college or university (required) or equivalent years of industry experience

Work Conditions & Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Values We Seek

• Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
• Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
• Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strives to create a meaningful experience and build lasting relationships.
• Performance: Achieving exceptional performance requires us all to be working on the right things at the right time and, in doing so, staying aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before decisions are made.