Server (Casual) - The Wexford

Education & Experience

• Minimum 1 year of experience in a hotel, restaurant, or equivalent.

• Minimum 1 year serving or catering experience, or a combination of a great attitude with an eagerness to learn

• Food Safe Level 1 Certificate is required

• Serving it Right Certification
  
  

Key Accountabilities

1. Work as a team to provide a relaxed, enjoyable dining experience for our residents and to deliver exemplary customer service in the dining room and lounges.

2. Welcome each resident or guest with friendliness and an eagerness to serve. Attentive to the residents and guests in the dining room, anticipating their needs and responding in a timely manner

3. Committed to learning the special qualities of each menu item, including where the food was sourced, and the story behind it, in order to share that story with the diners.

4. Plating each dish to the Chef's requirements, ensuring it is served at the correct temperature and honours diners' requests and preferences.

5. Execute full-service dining, including the preparation, presentation, and service of food, beverages, and accompaniments in the dining room and lounges.

6. Carry out general cleaning and sanitization duties and routines, including setting and cleaning of tables, chairs and other equipment.

7. Ensure that all service and servery areas are kept clean and tidy. 

8. Clear, scrape, stacking and wash dishes, and when required, return them to the correct storage areas.

9. Carry out general cleaning of spills and food on the flooring in the dining and lounge areas as required.
   
   

Required Knowledge, Skills and Abilities

• Must have the ability to establish and maintain good interpersonal relations by displaying tact, courtesy and patience with residents, guests, volunteers and employees.

• Physical and mental fitness to perform all assigned duties, including lifting up to 50 lbs

• Must be organized and have the ability to work in a busy environment, seamlessly coordinating with other servers to meet the needs of the dining room.

• Must be able to work independently and within a team, to meet resident needs.

• Must have the ability to communicate effectively and be able to speak and understand English competently.

• Ability to safely and efficiently operate all equipment associated with the position.

Full Role Profile available upon request