Program Administration Eligibility Specialist

Program Administration Eligibility Specialist
Location: Austin, TX 
Hourly Rate: $22hr
Schedule: Monday through Friday, 8:00 a.m.– 4:30 p.m.

Position Details

• Office-based role located at 8911 N. Capital of Texas Hwy. with potential for remote work following the initial period.

Your Role

• Monitors upcoming financial eligibility renewal dates weekly via state portal, available reporting (internal or external), and/or paper mail, and communicates with program staff regarding individuals whose eligibility is about to expire.

• Enters individual financial eligibility data into systems weekly to support accurate reporting and timely billing of services provided by local staff.

• Maintains files with eligibility information by client.

• Where Sevita is representative payee, assembles, completes, and submits applications, appeals, or other forms related to financial eligibility, partnering with field and functional teams as needed for supporting documentation.

• Researches complex eligibility issues via payer websites or by phone, and communicates directly with state, payer, or other external partners as needed to resolve outstanding issues.

• Communicates with program staff to alert field or functional teams of potential blockers, escalations, or delays preventing timely financial eligibility processing.

• Reviews AR Aging and collaborates with AR team members, functional partners, or local office staff on eligibility-related billing issues; prepares supporting documentation for eligibility-related sales adjustments (e.g., gaps in coverage).

• Where Sevita is not representative payee, supports field teams with escalation questions as a subject matter expert on state expectations and timing.

• Performs other related duties and activities as required.

Qualifications

• Government relations and health and human services experience preferred.

• High school diploma or GED required.

Why Join Us

• Full compensation and benefits package for employees working 32+ hours/week.

• 401(k) with 3% company match.

• Paid time off and holiday pay.

• Opportunity to contribute to meaningful work supporting our organization’s mission alongside a dedicated team.

• Nationwide career development and advancement opportunities.

We have meaningful work for you – come join our team and apply today!