Community Health Worker

The Community Health Worker (CHW) serves as a trusted resource for FMOLHS programs by helping individuals and families connect with services, navigate community resources, and achieve their health and wellness goals. The CHW builds relationships, provides education and support, and helps reduce barriers to health and well-being.

• Welcome and engage participants in a warm, respectful, and supportive manner. 
• Build trusting relationships with individuals and families in order to best assess participants' needs and connect them with appropriate community resources.
• Assist participants in navigating health care, social services, and community support systems. 
• Provide education on health, wellness, prevention, and healthy lifestyles. 
• Coordinate referrals and follow up to help ensure participants receive needed services. 
• Document participant interactions and maintain accurate records. 
• Participate in outreach events and activities that promote health and community engagement, and collaborate with hospital departments and community organizations. 
• Maintain confidentiality and comply with all hospital policies and procedures. 

• High school diploma or equivalent required
• Strong communication, interpersonal, and organizational skills. 
• Ability to build trust with people from diverse backgrounds. 
• Basic computer skills and ability to document services provided. 
• Preferred qualifications:
  • Experience working with diverse communities, social services, healthcare, or community organizations preferred. 
  • Community Health Worker certification or willingness to obtain certification.

Knowledge, Skills, and Abilities

• Compassionate, respectful, and culturally responsive. 
• Strong problem-solving and resource navigation skills. 
• Ability to work independently and as part of a collaborative team. 
• Excellent listening and relationship-building abilities. 
• Commitment to improving community health and reducing barriers to care. 

Physical Requirements

• Ability to walk throughout the facilities and participate in community outreach activities. 
• Ability to lift up to 20 pounds occasionally. 
• Ability to sit, stand, and use a computer for extended periods.