Admissions Advisor - Surrey Campus

ABOUT WESTERN COMMUNITY COLLEGE

Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 67 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education.

We value diversity, equity, and inclusion. Our College does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to being an equal opportunity employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment.

POSITION: ADMISSIONS ADVISOR – SURREY CAMPUS

Location: Surrey, BC (on-site)
Job Type: Full-time

ABOUT THE ROLE

Western Community College is seeking a highly enthusiastic, motivated, and goal-oriented Admissions Advisors to join our Surrey campus team. The successful candidate will have proven experience in admissions and sales, with the ability to work effectively with both domestic and international students.

The Admissions Advisor will guide prospective students through the admissions and enrolment process while building strong relationships with potential students. This role requires a proactive individual who excels at lead follow-up, student engagement, relationship building, and converting inquiries into successful enrolments.

The ideal candidate is confident working in a target-driven environment, possesses excellent communication and persuasion skills, and is passionate about helping students identify educational opportunities that align with their career goals.

This is a full-time, on-site position at our Surrey campus. The successful candidate must be flexible and available to work rotating shifts, including evenings and weekends. Reporting to the Director of Admissions, the Admissions Advisor will work closely with other College departments to support student recruitment, admissions operations, and overall enrolment objectives.

RESPONSIBILITIES

Admissions and Student Advising

• Guide domestic and international students through program selection, admission requirements, applications, and enrolment.
• Manage inquiries, conduct admissions interviews, verify documents, and follow up with prospective students.
• Maintain accurate CRM records and ensure compliance with College admissions policies.

Sales and Enrolment Targets

• Achieve monthly enrolment, sales, and lead-conversion targets.
• Manage leads, conduct outbound calls, and consistently follow up to convert inquiries into successful enrolments.
• Build relationships with prospective students, address concerns, and apply effective sales and negotiation techniques.
• Monitor lead pipelines and report on enrolment performance and outcomes.

Administration and Campus Support

• Maintain accurate student files and admissions records.
• Collaborate with the Director of Admissions and other departments to support recruitment and enrolment objectives.
• Participate in campus tours, recruitment events, and promotional activities.
• Work rotating, on-site shifts Monday through Sunday, between 9:00 AM and 8:00 PM, including evenings and weekends.

REQUIRED SKILLS/COMPETENCIES

• Strong admissions experience with both domestic and international students.
• Proven sales skills and ability to achieve enrolment targets.
• Excellent communication, interpersonal, and customer service skills.
• Strong lead management, follow-up, and relationship-building abilities.
• Goal-oriented, enthusiastic, proactive, and results-driven.
• Excellent organizational, time-management, and problem-solving skills.
• Proficiency in MS Office and CRM systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to work rotating, on-site shifts, including evenings and weekends.

REQUIRED EDUCATION AND EXPERIENCE

• Post-secondary education is required.
• A minimum of 2–4 years of relevant admissions and sales experience, preferably in a post-secondary education environment.
• Demonstrated experience supporting admissions for both domestic and international students.
• Proven track record of achieving sales, recruitment, or enrolment targets.
• Experience in academic advising, student recruitment, or post-secondary administration is preferred.

WHAT WE OFFER

• Full-time employment.
• Extended health care.
• Dental and vision care.
• Supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Performance-based earning potential through commission.
• Opportunity to contribute to a positive student experience and the growth of Western Community College.

Schedule: 40 hours per week; flexibility to work rotating shifts covering Monday through Sunday, between 9:00 AM and 8:00 PM. This is a fully on-site position at our Surrey campus, and remote work is not available.

We thank all applicants for their interest. Only shortlisted candidates will be contacted.