Account Executive, Group Sales

Job Summary

Job Description

Core Responsibilities

• Maximize revenue through the sale of ticket packages including season tickets, partial plans, group tickets and individual game tickets.
• Establish professional relationships in order to repeat business and superior customer service.
• Use proactive tactics to create opportunities for new business with existing customers.
• Use cold calling, appointments and social selling as tools to sell season, group and partial ticket plan packages.
• Call past customers and new customers to generate ticket sales.
• Conduct inside and outside appointments to gain business with new and existing customers while maintaining high call volume.
• Participate in outside networking events to gain additional business & develop relationships with new leads.
• Handle incoming sales calls from prospective clients for all ticket packages.
• Meet or exceed appointed sales goals for all ticket packages.
• Maintain and complete accurate records for customers.
• Staff all home games to assist ticket sales promotional programs.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience