People & Culture Coordinator

Position Purpose: 

The People & Culture Coordinator provides program coordination and administrative support across Learning & Development, Equity, Diversity & Inclusion (EDI), Health & Safety, and broader People & Culture initiatives. The role is responsible for coordinating employee programs, onboarding activities, learning administration, stakeholder support, reporting, and communications that contribute to a positive employee experience. Working closely with employees, leaders, vendors, and People & Culture partners, the position helps ensure programs are delivered effectively, participation is tracked, and stakeholders receive timely and responsive support throughout the employee lifecycle. 

What You Will Do: 

• Manage and respond to inquiries through the Learning and Development, EDI, Health & Safety, and HR shared inboxes while providing stakeholder support and guidance. 
• Coordinate Learning and Development, EDI, ERG, corporate onboarding, and Health & Safety events, including logistics, scheduling, registrations, participant communications, and leading orientation for new and rehires.   
• Track participation, attendance, enrolment, and completion metrics for EDI, Health & Safety, and corporate learning programs. 
• Prepare engagement, learning and other HR reports to support program monitoring and decision-making. 
• Maintain and administer a variety of internal resources, including SharePoint sites, internal webpages, templates, guides, presentations, and program documentation. 
• Coordinate learning and development programs such as Corporate Buddy, Service Awards, and Take Our Kids to Work Day, leadership development initiatives, and the annual enterprise learning calendar. 
• Administer the Performance and Learning modules in Dayforce, including course management, user support, and data maintenance. 
• Manage relationships with training providers and vendors, including procurement activities, scheduling, and program coordination.  
• Support workplace Health & Safety compliance activities, including JHSC participation, workplace inspections, inspection reporting, and PPE program administration. 
• Process Health & Safety and learning-related invoices, payments, reconciliations, and administrative documentation.  
• Provide backup support for the employee lifecycle, including recruitment, offer administration, onboarding, HRIS transactions and employment changes. 
• Provide backup support for workforce planning activities, including maintaining trackers, preparing reports, and supporting organizational staffing processes. 

Who You Are: 

• Experience coordinating employee-facing programs and initiatives in areas such as Learning & Development, Human Resources, Employee Experience, Equity, Diversity & Inclusion, Health & Safety, or a related function. 
• Strong organizational and coordination skills, with the ability to manage multiple programs, events, stakeholders, and competing priorities in a fast-paced environment. 
• Experience supporting learning management systems, HR systems, employee databases, reporting tools, or collaboration platforms; experience with Dayforce and SharePoint is considered an asset. 
• Strong attention to detail and experience maintaining program data, participation records, documentation, reports, and internal resources with a high degree of accuracy. 
• Proven ability to provide responsive customer service and support to employees, leaders, vendors, and stakeholders while managing inquiries and resolving issues effectively. 
• Experience coordinating vendors, training providers, events, meetings, and/or employee programs, including scheduling, communications, procurement support, and administrative activities. 
• Strong written and verbal communication skills, with the ability to prepare reports, presentations, communications, and program materials that support decision-making and stakeholder engagement. 
• Demonstrated ability to work collaboratively across teams while supporting multiple colleagues and identify opportunities for continuous improvement. 

What We Offer:

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee’s annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.
• A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
• A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
• Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee’s role.
• Access to a suite of virtual healthcare options to support non-urgent medical needs.
• A convenient, central location at 1 Dundas St West, easily accessible by public transit.

We offer a competitive hiring range of $72,200 to $82,200 (P2 level), pay will align with skills, knowledge and experience of the candidate. 

This posting will close on October 28th, 2026 at 11:59 pm. Interviews will occur on a rolling basis until the role is filled. 

Exact compensation may vary based on skills, knowledge and experience. 

This posting is for a current active vacancy. We are actively recruiting to fill this position.