Security Team Specialist Supervisor - Taunton State Hospital

The Department of Mental Health (DMH), Southeastern Area, Taunton State Hospital is seeking a dynamic candidate to serve as the Security Team Specialist (STS) Supervisor establishes, monitors, and enforces appropriate security and emergency procedures at Taunton State Hospital and the Recovery from Addictions Program. The ideal candidate will supervise and evaluate the performance and competency compliance of STS personnel; ensure appropriate staffing; assist with arranging necessary training for staff; prepare reports; assist with maintaining liaison with law enforcement agencies as well as other emergency responders; participate in hiring; oversee the requisition of supplies; and perform related work as assigned.

Please Note: The selected candidate will work (40 hours/week) Monday to Friday, 7:00 am to 3:00 pm. The days off for this position will be Sunday and Saturday.

 
Duties and Responsibilities (these are a general summary and not all inclusive):

• Plans, establishes and monitors appropriate security and emergency procedures for the hospital to ensure compliance with standard policies, practices, laws, rules and regulations and to ensure the safety and protection of institution employees, students, faculty, patients, clients and visitors.
• Supervises and coordinates the activities of Security Team Specialists to ensure duties are performed in conformance with established procedures.
• Plans and prepares work schedules of security force; assign subordinates to shifts and patrol areas.
  Monitors and evaluates the performance of Security Team personnel through observation and conferences and by reviewing reports and logs.
• Plans, oversees and participates in appropriate on-the-job training and development programs for security personnel.
  Prepares and submits reports and documentation for hospital administration and for local, state and federal law enforcement.
• Assists Supervisor to develop and maintain liaison with local, state, federal and other professional law enforcement agencies or departments.
• Participates in short and long term planning for the Security Team department; prepares and submits budgets.
• Conduct final review of all department records and reports for accuracy and completeness; oversee the proper filing and disposition of those records/reports.
• Supervise and participate in investigation of incidents acts of vandalism, violations of rules and other disturbances; the control and enforcement of traffic and parking regulations; the establishment and maintenance of fire safety procedures; and any other activities as required to ensure the safety and well-being of the facility/institution.
• Performs related duties such as requisitioning supplies and equipment and supervising the storage, use and maintenance of security department equipment.
• Patrol interior, exterior and adjacent areas on foot or in a vehicle to ensure the security of buildings and grounds.
• Respond to medical, behavioral, and facility related emergencies with the goal of de-escalating the situation while ensuring the safety of clients, patients, staff and visitors.
• Monitor surveillance cameras; ensure locks are locked and conduct searches for contraband in order to prevent incidents.
• Ensure all Life Safety inspections including fire drills, fire inspections and emergency lighting occur.
• Performs other related duties as assigned.

Required Qualifications:

• Ability to prepare general reports & maintain records.

• Ability to gather and record information through examining records and documents and through observing and questioning individuals.

• Ability to give oral and written instructions in a precise, understandable manner.

• Ability to deal tactfully with others and exercise discretion in handling confidential information.

• Ability to remain calm, exercise sound judgment and act quickly in emergency, stressful, emotionally charged and dangerous situations.

• Ability to establish and maintain harmonious working relationships with others.

• Ability to interact with people who are under physical and/or emotional stress.

• Ability to exercise sound judgment.

• Ability to work accurately with names, numbers, codes, and/or symbols.

• Ability to record information provided orally.

• Ability to conduct interviews/fact findings.

• Ability to assemble items of information in accordance with established procedures.

• Ability to understand the rules, regulations, policies, procedures, specifications, guidelines, standards and laws governing assigned unit activities.

• Ability to communicate, establish rapport with and work effectively with persons from different ethnic, cultural and/or economic backgrounds.

• Ability to coordinate the efforts of others in accomplishing assigned work objectives.

• Knowledge of lifesaving techniques.

• Knowledge of the types and uses of fire protection equipment such as fire alarms and sprinkler systems.

• Knowledge of the methods and procedures followed in the security of buildings.

• Skill in operating motor vehicles.

• Ability to supervise including assigning wok, performing periodic reviews &/or evaluations, determining direct reports' training needs, motivating direct reports to work effectively.

• Knowledge of training methods & techniques.

Preferred Qualifications:

• Given population served, bilingual or multilingual candidates. 
• Previous employment in the human service field and specifically experience with mental illness, substance use disorders, or other disabilities in a hospital setting.

Special Requirements:

• Possession of a current and valid Class D Massachusetts Motor Vehicle Operator’s License required for this function.

About Taunton State Hospital:

Taunton State Hospital (TSH) operated by the Department of Mental Health (DMH) is a 62-bed inpatient facility that provides continuing care inpatient services to adults with major mental illnesses.  The hospital is a leader in the successful integration of the Principles of Recovery and a rehabilitation philosophy into the treatment model and a part of the Southeast Area which works closely with the inpatient treatment teams to facilitate patients’ discharge back to the community.

About the Recovery from Addictions Program (RAP):
The Department of Mental Health (DMH) in collaboration with the Department of Public Health (DPH) Bureau of Substance Addiction Services operates a statewide Recovery from Addictions Program (RAP) for individuals civilly committed by the courts for substance use treatment for up to 90 days (“Section 35 commitment”).

The program model will provide acute detoxification and early clinical stabilization services as we help clients develop community-based linkages to outpatient supports and substance use disorder treatment providers. The individuals treated within this program will be linked upon discharge to a range of services within the DPH continuum of care for substance use conditions. RAP provides administrative, medical, clinical, and non-clinical services. Its mission to provide quality client-centered care and recovery-oriented treatment.

DMH Vision and Mission:

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.