Requisition Approver: Facilities Services

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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Responsibilities

Requisition review and approval

• Review facilities requisition for completeness, accuracy, business justification and operational necessity.
• Verify that requisitions are supported by appropriate documentation, quotations, specifications and approvals
• Confirm that requested goods and services fall within the approved Facilities Management scope.
• Ensure requisitions comply with delegated approval limits and the organisation’s approval matrix.
• Approve, reject or return requisitions for correction or additional information.
• Ensure that requisitions are approved before commitments are made to suppliers.
• Verify budget availability and the correct cost centre, general ledger account and expense classification.
• Assess the reasonableness of costs against market rates, historical expenditure, contracts and approved budgets.
• Identify opportunities for cost optimization, consolidation of purchases and avoidance of unnecessary expenditure.
• Monitor expenditure trends and escalate potential budget overruns.
• Support Facilities Management cost-saving initiatives and financial reporting.
• Ensure compliance with procurement policies, sourcing procedures and applicable contractual requirements.
• Confirm that approved suppliers and valid contracts are used where required.
• Verify that competitive quotations or appropriate procurement justifications are available in line with internal policy.
• Identify potential duplicate requisitions, inappropriate purchases or irregular expenditure.
• Work with Procurement and Finance to resolve discrepancies and improve purchasing efficiency.
• Hard services: HVAC, electrical, plumbing, generators, lifts and building maintenance.
• Soft services: cleaning, catering, hygiene, landscaping and waste management.
• Security services, access control and visitor management.
• Occupational Health and Safety compliance and statutory inspections.
• Fleet management, vehicle maintenance and related operational services.
• Furniture, office equipment, consumables and workplace infrastructure.
• Planned preventative maintenance, corrective maintenance and emergency repairs.
• Business continuity, emergency preparedness and critical facilities requirements.
• Liaise with Facilities Managers, maintenance teams, Procurement, Finance, Risk and business units.
• Provide guidance to requisitioners on submission requirements and approval processes.
• Communicate approval decisions and outstanding requirements promptly.
• Resolve queries relating to requisition accuracy, budget availability and procurement compliance.
• Promote accountability, transparency and service excellence across Facilities Management.

Continuous improvement to ensure effective service

• Adhere to agreed processes to deliver targeted operational results.
• Continuously strive to enhance and improve the Facilities & Corporate Procurement processes.
• Represent and market this process internally to peers and clients.
• Identify and report on Facilities & Corporate Procurement process issues

Service delivery to ensure customer satisfaction

• Provide customer services in line with quality and performance standards
• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to your line leader.
• Proactively suggest improvements in customer service and relations where applicable.
• Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Cost control and governance adherence
• Proactively ensure use of time, of resources, money, materials, or equipment is in line with policies and procedures.
• Comply with corporate governance policies, procedures, and standards.
• Operate within agreed mandates.

Quality people practice

• Align own behaviour with the organisation culture and values.
• Share and transfer product, process, and systems knowledge to colleagues.
• Collaborate and work with the Facilities & Corporate Procurement team to deliver required service levels.
• Actively participate in the Facilities & Corporate Procurement team to ensure functional balanced scorecard objectives are achieved.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends, and ideas.
• Actively participate in own professional development and career path.

Minimum Requirements:

• Matric.
• 2 years administration/ requisition approvals experience
• Computer literacy essential

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to coordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• Moderate (intermediate) to high level of technical knowledge.
• Partially multi skilled across product and process relevant to the business area.

The Recruitment Process:

• TA Interview: This will be a discussion with our Senior Talent Acquisition Specialist to give you an understanding of our business, our culture & values and more context on the role. It will also allow us the opportunity to get to know you more and ensure OMI can meet your career aspirations.
• Panel Interview: This will be with 2 members of the Senior Leadership of the Hiring Team and 1 member of the HC Senior Team.
• Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with Vetting through an external service provider, as well as Internal Verification.
• Final Feedback.

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/ 

Please note that, unfortunately, we cannot accept any applications after the closing date

Skills

Competencies

Education

Closing Date

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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