MICA Program Manager Varies Hours

Key Responsibilities:

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• Leadership & Staff Oversight
• •Interview, hire, train, and supervise Rehabilitation Specialists, ensuring staff deliver recovery-focused, person-centered care.
• •Conduct regular staff supervision, performance evaluations, and professional development planning.
• •Review and approve staff timesheets, time-off requests, and mileage; oversee scheduling to ensure adequate coverage.
• •Lead team meetings, ensure effective communication of policies, procedures, and agency updates.
• •Monitor staff documentation (progress notes, IRPs, incident reports) for accuracy, timeliness, and compliance.
• •Provide coaching, mentoring, and direct observation to reinforce best practices and staff accountability.
• •Maintain on-call availability to support staff and respond to emergencies.

Role: Support to Persons Served

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• •Oversee treatment planning, including coordination and review of assessments, IRPs, and interpretive summaries.
• •Support clients in pursuing personal goals, practicing life skills, and engaging in community integration.
• •Identify early warning signs, manage crises, and promote healthy coping strategies.
• •Ensure coordination of psychiatric, somatic, and case management services, including hospitalizations, medication reviews, and discharge planning.
• •Maintain communication with family members, providing education on the Recovery Model and updates on care.
• Program & Operational Oversight
• •Conduct regular housing inspections and coordinate facility repairs, equipment, and supplies.
• •Ensure compliance with state, CARF, and agency standards for documentation, safety, and care delivery.
• •Participate in intake and referral processes, including interviews and admission/discharge decisions.
• •Coordinate with pharmacies, psychiatrists, and other providers to maintain continuity of care.
• •Oversee community outings and activities, ensuring they promote social connection and recovery.

Responsibilities:

• Case Management & Intake:
• Ensure all clients are assigned a case manager and support case management in admissions and discharge planning.
• Coordinate financial matters such as entitlement applications with case management.
• Participate in intake interviews and team discussions for new client referrals.
• Housing & Facility Coordination:
• Oversee housing inspections and coordinate repair needs with the Facilities Director.
• Conduct quarterly inspections of all residential sites to ensure compliance with regulations and professional standards.

Responsibilities :

• Crisis Intervention:
• Identify early warning signs of psychiatric and physical decompensation and take appropriate action.
• Diffuse and address behavioral or psychiatric crises to maintain safety and well-being.
• Promote healthy coping mechanisms and assist clients in managing stressors.
• Community Engagement:
• Supervise Rehabilitation Specialists in facilitating community outings and activities that encourage connections with the broader community.