Food Bank Assistant

POSITION TITLE: Food Bank Assistant

SUPERVISOR: Food Bank Coordinator

HOURS OF WORK: 15-20hrs weekly November 2026 – April 2027 (except during DSU operational closures)

REMUNERATION: $19.00hr

ABOUT

The Dalhousie Student Union (DSU) is an incorporated non-profit with the objectives of:

• acting as the official representative organization of Dalhousie students;
• serving as the medium of communication between Dalhousie students and the governing bodies of the University;
• encouraging Dalhousie students to have an awareness of their responsibilities in the local, provincial, national, and international community;
• providing services and programming that enhance student life in a financially, socially, and environmentally responsible manner.

With over 20,000 members, the DSU is here to make sure students get the most out of their experience at Dalhousie. The DSU advocates for student rights, builds community on campus through events, supports over 250 societies, and provides discount services!  

OVERVIEW

The DSU Food Bank Assistant supports the daily operations of the Food Bank by completing client intake, assisting visitors, maintaining a clean and safe environment, and ensuring that shelves are well-stocked. This role plays an essential part in creating a welcoming, respectful, and efficient experience for all clients.

Job Duties (include but not limited to):

Support & Intake:

• Enter client intake data and updates using Link2Feed software as well as volunteer shift attendance data tracking.
• Greet members and answer questions regarding services, food selection, and general procedures.
• Provide respectful, inclusive, and confidential customer service.

Maintenance:

• Clean and sanitize work areas, equipment, and high-touch surfaces throughout the shift.
• Ensure the food bank environment remains organized, safe, and welcoming.

Inventory & Stocking:

• Restock shelves and rotate inventory following FIFO (first-in, first-out) guidelines.
• Assist with receiving, sorting, and shelving the weekly food order on Tuesdays.
• Report low-stock items or issues to the supervisor.

General Operations:

• Assist volunteers or other team members as needed.
• Maintaining volunteer records and archiving.
• Follow all safety, food-handling, and confidentiality policies.
• Other projects and duties as required or assigned by the Food Bank Coordinator.

Requirements:

• Current Dalhousie student in good academic standing
• Requires significant physical range of motion; must be able to safely lift and/or move up to 40lbs. Must be comfortable performing physical labour.

• Comfortable using computers; ability to learn Link2Feed (training provided).
• Attention to detail in all areas of work
• Excellent communication and organizational skills
• Professional written and verbal communication skills
• Ability to interpret policies/procedures and apply them in practical situations
• Able to multitask and meet deadlines
• Must be able to work independently and maintain a positive and calm attitude within a very busy environment.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.

The Dalhousie Student Union welcomes the contributions that individuals from traditionally marginalized communities, as outlined under the prohibited grounds for discrimination in the Nova Scotia Human Rights Act, bring to our organization. Marginalized communities include racialized people; Indigenous people; women; lesbian, bisexual, gay, transgender and queer people; and people with disabilities. We encourage applicants to self-identify in their cover letter or application if they are a member of a marginalized community.