Ecosystem Coordinator (Adama City, Ethiopia)

Could you imagine orchestrating an entire regional ecosystem—scouting new markets, negotiating partner deals, and stepping onto the field to ensure thousands of young women receive seamless, dignified healthcare?

About Tiko

Tiko is a high-growth, award-winning African nonprofit on a mission to radically transform healthcare access. Recognized as an Audacious Project awardee and one of the fastest-growing NGOs in the sector, we are committed to strengthening the potential and resilience of adolescent girls across Africa. We address the “Triple Threat” of unintended pregnancy, HIV infection, and sexual and gender-based violence by building local health ecosystems that provide stigma-free, no-cost, quality-assured services.

Our model brings together key local actors: community-based organizations (CBO) with peer mobilisers who act as health companions to girls; public and private health clinics that deliver care; and retail partners that redeem Tiko Miles -our behaviour-change incentive programme that rewards service uptake and feedback.

We invest in partners by strengthening CBO capacity, training frontline workers and providers, supporting clinic quality improvement, and compensating partners based on performance. Our technology platform connects all actors by enabling referrals, verifying service delivery, facilitating payments, and generating real-time data.

Tiko operates in six countries: Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, and Nigeria, with additional offices in Portugal, the Netherlands, and the United Kingdom. For a clear overview of our work, we recommend watching this short video.

Globally, our team consists of +250 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly.

We welcome applicants who are available to work from Adama City Oromia region, Ethiopia

The Job

At Tiko, we do not just manage health programs—we build fast-moving, high-impact digital ecosystems that empower adolescent girls and young women across Sub-Saharan Africa to take control of their health and futures. As our Ecosystem Coordinator (EC), you are the strategic orchestrator and operational heart of Tiko’s regional footprint. You will lead the end-to-end lifecycle of local health networks, from scouting and launching new expansion markets to optimizing the daily performance of active ecosystems.

This is a dynamic, high-mobility role that bridges high-level strategic deal-making with high-touch field execution. Serving as the vital link between country leadership, community partners, and local healthcare providers, you will negotiate contracts, conduct risk assessments, lead field audits, and host donor delegations—ensuring every actor in the network performs at the highest standard.

Key Responsibilities

Strategic Mapping & Partner Acquisition

• Ecosystem Expansion: Conduct strategic market mapping to identify high-potential health networks, community providers, and strategic partners for new ecosystem launches.
• Deal Structuring & Contracting: Pitch Tiko’s value proposition to prospective partners, leading contract negotiations and structuring agreements that align strictly with internal Delegation of Authority (DOA) and standard operating procedures (SOPs).
• Due Diligence & Risk Vetting: Execute rigorous due diligence, documentation vetting, and risk assessments for all prospective platform actors prior to onboarding.

High-Touch Field Operations & Monitoring

• Rotating Field Audits: Conduct structured, rotating field visits across assigned regions to evaluate actor performance against KPIs and enforce brand alignment on the ground.
• Risk Mitigation & Investigation: Identify operational anomalies or compliance breaches in real time, collaborating directly with the Risk Team to execute swift suspension or corrective protocols.
• Partner & CBO Enablement: Supervise Community-Based Organizations (CBOs), lead performance reviews for community mobilisers, identify capability gaps, and coordinate targeted training deployments.

Stakeholder Activation & Ecosystem Governance

• Demand Generation & Events: Plan and execute localized demand-generation campaigns while organizing and hosting field visits for donors, government officials, and VIP stakeholders.
• Strategic Alliances: Cultivate long-term relationships with local authorities, administrative bodies, and sector peers to safeguard operational goodwill alongside Country Partnership Officers.
• Continuous Improvement & Storytelling: Document field best practices, capture real-world success stories, and feed operational insights back into cross-functional planning teams to optimize ecosystem workflows.

About You

You are an agile pioneer who combines strategic business acumen with a passion for field-level execution. You are as comfortable negotiating complex agreements in a boardroom as you are conducting spot-checks at community clinics or briefing local administrative leaders. Naturally tech-savvy, you leverage digital platforms to track performance, spot anomalies, and streamline reporting. You possess exceptional relationship-building skills, a growth-oriented mindset, and the diplomatic wit needed to align diverse stakeholders around a shared impact mission.

Requirements

• Experience Profile: Minimum of 4 years of professional experience managing projects or field operations within the international development, humanitarian, or medical health sectors.
• Education: Bachelor’s degree in International Relations, Social Sciences, Project Management, International Development, or a related field.
• Stakeholder & Negotiation Mastery: Proven track record of pitching value propositions, negotiating partner contracts, and managing multi-stakeholder relationships across public and private sectors.
• Tech & Analytical Skills: Proficient in using digital platforms, management dashboards, and mobile data tools to optimize workflows and monitor field compliance.
• Operational Mobility: Willingness and capability to conduct frequent, structured field travel across regional operational sites. Geographic-specific language fluency may be required based on operational region.

Compensation & Benefits

The gross salary range per month for this position is €1,527 - €1,909. Your final salary will be determined based on your experience and alignment with your future colleagues.

In addition to your monthly salary, we offer you:

• Benefits and allowances tailored to your location.
• Flexible work arrangements, including remote or hybrid options.
• A personal development budget of €500 per year to invest in your professional growth 
• Unlimited holiday days to use as you see fit - just coordinate with your team and take the time you need to recharge.
• The opportunity to shape a growing, impactful product and leave your mark on how we work
• A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement

The Details

Interested? Click Apply for This Job! Want more information? Check out our website Tiko – Do more with Tiko. We only accept applications through the apply links, not by email.

Important Recruitment Fraud Alert
Please be aware that Tiko maintains a professional and ethical recruitment process.

• Zero Fees: We do not charge candidates any fees for applications, interviews, or processing at any stage of the hiring journey.
• Fraud Prevention: If you receive a request for money, bank details, or "onboarding equipment" payments from someone claiming to represent us, this is not a legitimate request.
• Official Channels: We only communicate through our verified company email domain (@tiko.org).

If you are approached by anyone asking for payment in our name, please ignore the request.

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Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.

We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.