People Services Coordinator (HR)

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

Pier Sixty-Six Resort is looking for a seasoned, eager, and enthusiastic People Services Coordinator to join the team!

The People Services Coordinator supports the daily operations of the People Services department by providing administrative, recruitment, onboarding, employee relations, and team member support. This position helps ensure efficient HR processes, accurate recordkeeping, compliance with company policies and employment regulations, and a positive team member experience.

The People Services  Coordinator works closely with department leaders and team members to support the full employee lifecycle, from recruitment and onboarding through employment changes and separation, while maintaining confidentiality and delivering service consistent with the standards of a luxury hospitality environment.

Responsibilities

Recruitment and Talent Acquisition

• Assist with posting job openings, reviewing applications, scheduling interviews, and coordinating candidate communication.
• Support recruitment events, career fairs, and community outreach initiatives.
• Maintain candidate records and update applicant tracking systems.
• Coordinate pre-employment requirements, including background checks and employment documentation.
• Communicate with hiring managers regarding recruitment progress and candidate status.

Onboarding and New Hire Administration

• Coordinate new hire onboarding sessions, orientation schedules, and required documentation.
• Ensure new hire paperwork is completed accurately and within established deadlines.
• Assist with employment eligibility verification and I-9 documentation in accordance with applicable requirements.
• Prepare new hire files, identification badges, and onboarding materials.
• Support new team members throughout the onboarding process to ensure a welcoming and organized experience.

HR Administration and Employee Records

• Maintain accurate and confidential personnel files, electronic records, and HR databases.
• Prepare employment letters, status change forms, transfer documentation, and other HR correspondence.
• Process employee status changes, promotions, transfers, and separations in applicable HR systems.
• Assist with maintaining organizational charts, employee rosters, and departmental reports.
• Ensure documentation is organized, complete, and maintained in accordance with company policies and record-retention requirements.

Team Member Relations and Engagement

• Serve as a point of contact for routine team member questions regarding HR policies, benefits, employment documentation, and internal processes.
• Direct employee concerns and sensitive matters to the appropriate HR leader.
• Assist with employee recognition programs, engagement activities, celebrations, and internal communications.
• Support the coordination of employee events, wellness initiatives, and company-sponsored programs.
• Help promote a respectful, inclusive, and service-oriented workplace.

Compliance and HR Operations

• • Assist with maintaining compliance with company policies and applicable federal, state, and local employment laws.
  • Maintain required training records and assist with coordinating mandatory training sessions.
  • Support audits, internal reviews, and requests for employment documentation.
  • Assist with tracking leave requests, required certifications, and other employment-related documentation.
  • Handle sensitive information with discretion and maintain strict confidentiality.
  • Perform other duties as assigned by the People Services leadership team.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• One to two years of administrative, human resources, recruiting, or related experience preferred.
• Hospitality or luxury hotel experience is an advantage.
• Working knowledge of HR practices, employment documentation, and confidentiality standards.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Experience with an applicant tracking system or HRIS preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with team members and leaders at all organizational levels.

Core Competencies

• Confidentiality and professional integrity
• Organization and attention to detail
• Customer service and hospitality excellence
• Communication and interpersonal skills
• Time management and prioritization
• Problem-solving and follow-through
• Teamwork and collaboration
• Adaptability and continuous improvement

Physical Requirements

• Ability to sit, stand, and walk for extended periods as required by daily responsibilities.
• Ability to use a computer, telephone, and standard office equipment for extended periods.
• Ability to occasionally lift, carry, or move office supplies and materials weighing up to 15 pounds.
• Ability to move throughout the property as needed to support HR operations, team member events, and onboarding activities.

Work Environment

This position operates primarily in an office environment within a luxury resort setting and may require regular interaction with team members and leaders across multiple departments. The role requires professionalism, discretion, flexibility, and the ability to support operational needs in a dynamic hospitality environment.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities and maintaining a workplace free from unlawful discrimination and harassment. All responsibilities are performed in accordance with company policies and applicable laws.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:  

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort