Domestics

Key Responsibilities

• Ensure to follow all cleaning schedules (daily, weekly, monthly, etc.) as outlined for the Housekeeping Team.
• Maintain and develop high standards of cleanliness.
• Ensure the rooms, and all movable and stationary furnishings and fixtures within the Home are clean and hygienic, in accordance to established policies and procedures, disinfecting where necessary.
• Perform emergency housekeeping when incidents occur.
• Ensure the toilets and bathrooms are clean, hygienic and tidy.
• Perform deep cleans as per the schedule, when residents have been discharged or transferred, or when required.
• Ensure the curtains, drapes and dividers are removed and rehung correctly when cleaning.
• Ensure equipment is maintained and adhere to correct operation procedures.
• Report to the Deputy Manager/Registered Manager when you observe any concerning structural or equipment wear and tear, defects, and malfunctions.
• Ensure all waste from the interior of the building is removed on a daily basis.
• To undertake any other duties at the request of the Registered Manager, which are in line with the role, including project work, internal job rotation and absence cover.
• Maintain supply levels, reporting to the Deputy Manager/Registered Manager when stocks need to be replenished.

• To ensure all areas of the laundry, including the laundry processing equipment and linen cupboards, are clean, hygienic and in tidy condition.
• Maintain all cleaning equipment and materials, ensuring that they are kept in safe, clean and efficient condition, and reporting to the Deputy Manager/Registered Manager where any item of such requires repair or replacement.
• Ensuring that any and all chemicals used in the laundry room are kept safely and are replenished, participating in stock checks as required, to preserve the continuous operation of the laundry service.
• To sort and wash all household linen and residents' personal clothing in a timely manner, ensuring that all items are processed at the correct temperatures and settings required according to the type of fabric, and to make sure that all items are thoroughly cleansed and stain-free.
• Ensure that any items that require thermal disinfection, are processed correctly and that the company's Infection Control policies are strictly adhered to, including the correct method of handling the soiled items and the use of PPE.
• Ensuring that all items of the household linen and residents' personal clothing, are ironed and pressed as required to maintain a high standard of finished articles.
• To ensure that all items of personal clothing and household linen are in a good state of repair, checking that personal clothing is clearly labelled with the residents' name, and bringing to the attention of the Deputy Manager/Registered Manager where any items may require replacement.
• Make sure to return all residents' personal clothing to the appropriate resident's bedroom, and all household linen to the relevant storage cupboards.
• To understand the responsibilities in relation to Fire Procedures, COSHH, Infection Prevention & Control and Emergency First Aid.
• To undertake such other duties as may be determined from time-to-time within the general scope of the role.

• Maintains own continuing professional development.
• Ensure that all mandatory training is complete and in-compliance with company standards, and to attend training and development as required and allocated by management.
• To share skills and relevant knowledge with colleagues.
• To continuously seek and implement improvements to the overall housekeeping functions, efficiency and service quality.

• Ensure compliance with all aspects of the Group in relation to policies, procedures, guidelines, and audits.
• Participate in team meetings, training activities, supervision meetings, personal development reviews, annual appraisals and quality assurance systems.
• Take responsibility for personal development by keeping up-to-date with developments in the field of caring for older people.
• Maintain compliancy with the Care Inspectorate Regulations and standards, and other Regulators of where the Group operates.
• Contribute to the prevention and control of healthcare associated infection by adhering to all company policies and guidelines.
• To observe the Home's Risk Management Strategy, Incident & Serious Incident Reporting and Management policies, Health & Safety Regulations and Risk Management training.
• To be aware of the principles of risk management and adopt appropriate practice in order to reduce the risk to themselves of others.
• To comply with COSHH Regulations.

Skills, Knowledge and Expertise

• Excellent communication skills, both written and verbal.
• Organisational skills.
• Observational skills.
• Able to follow instructions and procedures.
• Able to work in a team but use their own initiative.

• Caring and kind.
• Cheerful and friendly.
• Flexible, reliable and adaptable.
• Good team player.
• Integrity.

Benefits

• Competitive pay rates
• Online training
• Pension
• Career Progression opportunities

Reports To