Specialized Application Technician I

Team: Specialized Applications

As a ProMed employee, you will contribute to the manufacture of products that have a significant impact on people’s lives. Through honesty, integrity, and collaboration, we strive to be the very best as we hire the very best.

ProMed was founded in 1989 addressing an industry need for cleanroom manufacturing of silicone components, specifically those having a medical application. We treat every component and finished device as though it will be used by a beloved family member or friend. We are dedicated to our customers and to our employees while helping to improve the health and well-being of people around the world.

Working as one to help many.

WHY THIS ROLE MATTERS

The mission of this role is to convert engineering designs and customer orders into conforming defense and aerospace products delivered on schedule. By performing precise molding, trimming, microscope inspection, and assembly with low scrap and rework rates, the technician protects product quality and customer confidence in high-reliability applications. Accurate traveler records and data entry preserve traceability and support regulatory and quality system compliance. Efficient work against standard times and responsive support to engineers during prototyping and development help keep timelines on track and refine manufacturing processes. Steady skill growth, certification progress, and dependable attendance expand team capacity for more complex work and strengthen overall readiness. 

The Specialized Applications Technician I supports ProMed’s mission and values by applying and reinforcing the company’s brand, philosophy, systems, policies, and procedures are consistently applied and upheld in all aspects of their work.

WHAT YOU’LL ACHIEVE

While the ways that you fulfill these responsibilities will likely evolve, your core responsibilities are:

Assists with manufacturing, documentation, and data entry to ensure on-time delivery. 

• Alert team to potential schedule risks before they affect customer ship dates. 
• Correct documentation errors in a traceable manner that complies with quality procedures. 
• Safeguard and manage Controlled Unclassified Information (CUI) and ITAR-controlled technical data in compliance with defense framework standards.
• Keep the work area organized so lots stay traceable and materials are not mixed up. 
• Record production data accurately and legibly in line with Good Documentation Practices. 
• Follow traveler and work instruction requirements without unapproved deviation. 

Assists with product trimming, inspection, and assembly using a microscope. 

• Produce components that meet dimensional and visual acceptance criteria. 
• Segregate nonconforming parts and report the defects to the lead. 

Supports SA projects and daily activities of the SA department and other departments as requested and required 

• Prioritize competing requests according to direction from SA leadership. 
• Complete assigned project tasks to the agreed standard and timeline. 
• Provide project leads with clear status updates on assigned work. 
• Adjust to shifting workloads with minimal disruption to ongoing production. 

Build technical skills and process knowledge through training and hands-on experience, growing the capability to take on more complex Specialized Applications work and contributing to our team's overall readiness. 

• Apply feedback from trainers and leads so that the same error is not repeated. 
• Perform previously trained tasks with decreasing supervision over time. 
• Ask clarifying questions whenever a process step or instruction is unclear. 
• Complete required quality system and safety training by the assigned due dates. 

Meets expectations of regular, reliable attendance 

• Request planned time off early enough for production coverage to be arranged. 
• Keep unscheduled absences within company attendance policy limits. 
• Return from breaks on time to keep workflow continuous. 

Other Duties As Needed: Any other duties and tasks deemed necessary and appropriate 

Necessary Skills: 

• Production Data Entry (Proficient) 
• Spreadsheet and Reporting Tool Use (Proficient) 
• Precision Product Trimming (Basic) 
• Microscopic Visual Inspection (Basic) 
• Microscope-Based Assembly (Basic) 
• Engineering Drawing Interpretation (Basic) 
• Precision Measurement and Gauging (Basic) 
• Traveler and Work Instruction Execution (Basic) 
• Good Documentation Practices (Basic) 

MINIMUM REQUIREMENTS 

Minimum Qualifications For The Role: 

• Must meet “U.S. Person” eligibility requirements as definded by ITAR (22 C.F.R. § 120.62) to access export-controlled technical data.
• A strong ability to read and communicate in English language. 
• Detail oriented mindset—ability to count and maintain accurate product quantities. 
• Experience with Microsoft Office products including Word and Excel. 
• A commitment to company-wide continuous improvement. 
• Strong communication and interpersonal skills—both written and verbal 

Physical, Sensory, Cognitive & Neurological Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to sit or stand for prolonged periods (up to 7.5 hours per day) while performing assembly, trimming, inspection, documentation, and data entry tasks, with or without reasonable accommodation. 
• Must have visual acuity, including near vision and the ability to focus on fine detail, to inspect and assemble small products under magnification, with or without reasonable accommodation. 
• Must have manual dexterity and fine motor control to handle, trim, and assemble small parts and use hand tools and manufacturing equipment frequently throughout the day, with or without reasonable accommodation. 
• Ability to use a computer and keyboard for periods of up to 2-3 hours at a time for documentation and data entry, with or without reasonable accommodation. 
• Must be able to occasionally lift and carry materials, equipment, and supplies weighing up to 40 pounds, with or without reasonable accommodation. 
• Ability to work in a manufacturing environment and follow safety procedures, including the use of required personal protective equipment, with or without reasonable accommodation. 

HOW YOUR SUCCESS WILL BE MEASURED

Determination of how successful you are is a mix of WHAT you achieve, HOW you achieve it, and how you GROW over time.

Your Key Performance Indicators: 

• On-Time Completion of Assigned Work 
• Defect, Scrap, and Rework Rate 
• Documentation and Data Entry Accuracy 
• Labor Efficiency Against Standard Time 
• Training Completion and Skill Competency Progression 
• Attendance Reliability 

Expected Competencies:

Attention to Detail 

Consistently notices small flaws and deviations and checks work carefully while trimming, inspecting, and assembling under a microscope and while completing travelers and data entries. Defense and aerospace products have very little tolerance for error, so this behavior directly reduces defects, scrap, and rework and improves documentation and data entry accuracy. 

Quality Commitment 

Takes personal ownership of the quality of every unit handled, follows procedures exactly, and raises concerns or nonconformances immediately rather than passing them downstream. This supports the brand, policies, and procedures the role is expected to uphold and protects the Defect, Scrap, and Rework Rate and audit results. 

Dependability 

Reliably shows up on time, follows through on assigned tasks, and delivers what was promised without close oversight. Regular attendance and consistent follow-through keep production schedules on track and directly support Attendance Reliability and On-Time Delivery of Assigned Work. 

Time Management and Prioritization 

Organizes tasks, sequences work according to due dates and priorities, and maintains a steady pace without sacrificing quality. Technicians balance multiple orders, from prototypes to commercial production, so this behavior supports On-Time Delivery and Labor Efficiency Against Standard Time. 

Learning Agility 

Actively seeks out training, asks questions, applies feedback quickly, and builds capability through hands-on practice. As an entry-level role that is expected to grow into more complex work, this behavior drives Training Completion and Skill Competency Progression and gradually improves efficiency and quality. 

Collaboration and Teamwork 

Works cooperatively with engineers, other technicians, and cross-functional departments such as Manufacturing and Sales & Marketing, and helps out where needed. This keeps development timelines on schedule, supports process improvements, and contributes to team readiness and On-Time Delivery. 

Clear and Timely Communication 

Shares status updates, issues, and process observations accurately and promptly with supervisors, engineers, and teammates, and listens carefully to instructions. Clear communication prevents misunderstandings, limits errors and rework, and supports documentation accuracy and on-time delivery. 

Composure and Focus Under Detail-Intensive Work 

Maintains steady concentration, patience, and calm during repetitive, precise microscope-based work and when deadlines tighten. Sustained focus supports consistent quality, productivity against standard times, and low defect and rework rates. 

ProMed offers a generous benefits package including:

• 401k with company match
• Profit Sharing Program
• Medical Insurance
• Health Savings Account/Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Family Medical Leave and Long-Term Disability Insurance
• Hospital Indemnity, Critical Illness, Accident, and Identity Theft Protection
• Pet Insurance

ProMed does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, national origin, ancestry, age, sex, marital status, order of protection, disability, military status, sexual orientation, gender identity, pregnancy, public assistance, family status, unfavorable discharge from military service, genetic information or other segmenting factor protected by law, or local human rights commission activity.