Medical Technologist II

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Medical Technologist is responsible for the processing, analysis, interpretation, and reporting of clinical trial samples within the Flow Cytometry Laboratory. The role requires a high degree of technical expertise, scientific judgment, and quality focus to ensure accurate and reliable results. The individual will proactively monitor assay, reagent, and instrument performance, identify and escalate emerging issues, support continuous improvement initiatives, and maintain compliance with applicable regulatory and quality requirements.

Overview of the Role:

• Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.
• Embrace and contribute to a culture of continuous process improvement, focusing on efficiency, quality, client needs, and operational excellence.
• Perform flow cytometry testing, data analysis, interpretation, and result review in accordance with validated methods and laboratory procedures.
• Perform and review quality control, instrument qualification, performance monitoring, and maintenance activities to ensure compliance with established performance standards and assay requirements.
• Identify, investigate, document, and promptly escalate assay, instrument, reagent, sample, or quality-related issues to laboratory management to minimize impact on study samples and laboratory operations.
• Monitor quality control and instrument performance data, recognize emerging trends, and escalate potential risks to laboratory management before assay performance or patient sample testing is impacted.
• Monitor reagent and consumable usage, anticipate laboratory demand, and escalate inventory risks to ensure uninterrupted testing while minimizing waste and reagent expiry.
• Support assay validation, reagent lot-to-lot qualification, and implementation of process improvements.
• Maintain audit-ready documentation and ensure compliance with applicable laboratory, quality, and regulatory requirements.
• Support internal audits, client audits, inspections, and quality investigations as required.
• Ensure adherence to data integrity principles and documentation best practices.
• Participate in the Proficiency Testing Program as assigned.

To be successful in the role, you will ideally have:

• Bachelor's, Master's, or PhD degree in Immunology, Cell Biology, Biomedical Science, Medical Laboratory Science, Biotechnology, or a related Life Sciences discipline.
• 2+ years of hands-on Flow Cytometry experience in a clinical, CRO, pharmaceutical, biotechnology, or academic laboratory environment preferred.
• PBMC isolation, DNA extraction and PCR is also desirable but not required.
• Knowledge of regulated laboratory environments (GCLP, GCP, CLIA, CAP, ISO15189 or equivalent) is preferred.
• Experience performing multi-colour flow cytometry assays, instrument setup, quality control, troubleshooting, and data analysis.
• Strong interpersonal, communication, laboratory, and organizational skills are essential. Candidates should demonstrate the ability to work independently and efficiently, manage multiple priorities, collaborate effectively within a team, show leadership potential, and apply creative problem-solving skills.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply