Associate Project Manager RTSM - Operations

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals. 

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.

About the Role

The Associate Project Manager is responsible for the planning, execution, and completion of projects considering budget, timelines, resources, and task management. The Associate Project Manager will communicate in a transparent and timely manner with the assigned Signant Health clients and internal stakeholders. He/she will identify project risks and ensure timely resolution while reporting out on project status with the appropriate internal and external stakeholders.

This role requires problem-solving skills, the ability to motivate within a result-oriented team, and the ability to build trust-based relationships with stakeholders.

KEY ACCOUNTABILITIES – Function

• Works across all phases of each assigned project, including project plan and client deliverables.
• Can be assigned multiple projects concurrently, maintaining project schedule and quality deliverables in a dynamic environment.
• Coordinate with other Global Project Management personnel as well as Global Technical Delivery resources to ensure the timely and quality preparation of project deliverables based on assigned scope-of-services.
• Oversee development and approval of study materials.
• Ensure all project deliverables are of high quality and exceed client’s expectations in compliance with Quality Management governance procedures.
• Coordinates study status and risks with project sponsors.
• Reviews assigned resources and tasks to ensure all logistics, materials, and technologies necessary as defined by scope-of-services.
• Coordinate with project sponsors to ensure all project expectations are met.
• Produce internal and external project status reports (e.g., weekly, interim, final, etc.).
• Facilitate new Change Order creation and socialization for assigned projects in cooperation with Business Development Operations.
• Facilitate positive relationships within assigned client accounts including routine written, telephone, and face-to-face communication.

KEY ACCOUNTABILITIES – Role

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business, and meeting client needs.
• Responsible for compliance with Company Procedures in support of client deliverables.
• Recognize, exemplify, and adhere to the company values, which centre around our commitment to People, Clients, and Performance.
  
  

Decision Making and Influence

• Demonstrated ability to lead projects through influence.
• Capable of weighing risks and making decisions that align with Signant values and strategy.
• Facilitate customer escalations effectively, with follow-up and closure.

KNOWLEDGE, SKILLS & ATTRIBUTES

Essential:

• Three to five years of professional experience.
• Experience with work plans, project budgets, invoicing, resource allocation, and deliverable management.
• College degree (B.S., B.A.) / University degree for EU candidates, or equivalent years of experience.
• Demonstrated analytical, organizational, creative problem-solving, and structured communication skills.
• Strong client and vendor relationship skills.
• Demonstrated experience in career development and team management.
• Ability to travel for business (overnight trips each month are expected).
• Demonstrated proficiency with computers, especially Microsoft Office (Excel, PowerPoint, Word, Access).
• Fluency in English (will be required to write, speak, and understand English to conduct day-to-day business).
• Ability to manage own time, proactively identifying prioritized tasks.
• Entrepreneurial spirit, drive, and work ethic.
• Focus on attention to detail.

Desirable:

• One to two years of project management experience.
• Background in Pharmaceutical, Medical Education, and/or CRO.
• Experience of clinical trials / pharmaceutical industry / life sciences.
• Ability to travel for business trips (overnight business trips could be expected quarterly).
• Experience/understanding of the clinical research environment and GCP principles is preferred.