Clinical Coordinator - Admissions & Assessments

Overview

Clinical Coordinator – Admissions & AssessmentsResidential Aged Care

Toowoomba | Full-time | Competitive Salary

A great admission starts long before move-in day. It starts with someone who asks the right questions, notices the detail and makes sure the whole care team understands the person behind the paperwork.

Palm Lake Care Toowoomba is looking for an experienced Registered Nurse to join us as Clinical Coordinator – Admissions & Assessments. You will review the clinical needs of potential and new residents, translate that information into clear and accurate assessments and care documentation, and help colleagues feel confident about the care required from day one. If you are the person who spots what others

may miss, follows through and enjoys sharing your clinical knowledge, this role will feel like a natural fit.

What is on offer

• A competitive salary of up to 110k per annum subject to experience.
• A permanent, full-time role based in Toowoomba
• A hands-on clinical role where your work shapes a safe, well-prepared start for residents
• The opportunity to become a trusted source of guidance for documentation, assessments and AN-ACC
• Support from an established aged care provider, Employee Assistance Program and Palm Lake Care staff perks

What you will do

• Review potential admissions and form a clear picture of each person’s clinical needs and likely care requirements
• Support residents and families through the pre-admission and admission process with calm, practical guidance
• Complete clinical assessments accurately and on time, ensuring documentation is thorough, consistent and genuinely useful to the care team
• Identify changes in care needs and work with our care communities to arrange appropriate referrals
• Make sure residents requiring oxygen or enteral feeding are identified early and the correct forms are completed and submitted
• Attend handovers and relevant meetings so important clinical information is gathered, understood and shared
• Coach and educate colleagues on documentation, helping build confidence and consistency across the home
• Support My Aged Care referrals and appropriate funding outcomes, including identifying potential AN-ACC uplifts
• Meet regularly with site leaders to review planned admissions, reports and resident care requirements

What you will bring

• Current AHPRA registration as a Registered Nurse
• At least two years’ experience in a similar clinical, admissions or assessment-focused role
• A sound understanding of clinical assessment, care planning and residential aged care documentation
• Strong AN-ACC knowledge and the confidence to become a go-to clinical resource across Palm Lake Care
• An eye for detail—you care about getting the information right because you know good documentation supports good care
• The ability to explain clinical requirements clearly, respectfully and without jargon
• Good judgement, initiative and the ability to work independently while staying connected with the wider team
• A practical approach to problem-solving and confidence negotiating positive outcomes
• A current National Police Check and current C class driver licence

Why join Palm Lake Care?

• Join a team that believes belonging and connection are fundamental to ageing well
• Use your clinical judgement where it counts—helping every resident arrive with their needs understood and their care team prepared
• Work in a culture where people listen, share knowledge and contribute to caring communities
• Access free, confidential support through our Employee Assistance Program
• Enjoy Palm Lake Care Perks, including complimentary beverages, treats, fruit and snacks

Are you our clinical admissions superstar?  

Apply now and tell us how your clinical experience, attention to detail and knack for bringing people along will help residents begin well at Palm Lake Care Toowoomba.

Our strength lies in the diversity of our people. We actively welcome applications from Aboriginal and Torres Strait Islander peoples, as well as individuals of all cultural backgrounds, abilities, genders, and life experiences because every perspective makes us a better care community. 

All applicants must provide a valid national police check and undergo a pre-employment medical assessment. 

Please note, all Palm Lake Care Communities are smoke-free workplaces.