BH Care Specialist

BH Care Specialist

Job Code: BH1000

ABOUT US

Full-time 

Mon- Friday 9am-5:30pm

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home.

As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB TYPE

Classification: Non Exempt

Supervises Positions:

JOB SUMMARY

The care specialist assists with patient education groups facilitating complex discharge plans inclusive of coordinating with the patient’s support system. and is a member of the interdisciplinary treatment team. The care specialist works to ensure safety, best practice and high-quality standards of care maintained throughout the discharge planning process and establishes care connections with providers when patients leave the hospital. They collaborate with providers and all members of the interdisciplinary treatment team to plan, implement and evaluate proactive complex and safe discharge plans with patient involvement. The care specialist collaborates with team members for guidance with medically and/or psychosocially complex cases. The care specialist serves as a resource for discharge planning and care coordination. They must demonstrate the knowledge and skills necessary to provide services appropriate to the age and cultural diversity of the patients served. The care specialist will uphold and demonstrate the UVA Mission, Vision and Values, Compassion, Diversity, Personal Excellence and Teamwork. The BH care Specialist reports to the Supervisor of Behavioral Health Therapy and/or Manager of Behavioral Health Operations.

QUALIFICATIONS

Education:

4 Year/Bachelor’s Degree in Social Work, Human Services, or similar health related field required.

Experience:

Minimum of 1 year of relevant experience preferred. Refer to the Life Support Training Policy for additional details.

Licensure:

NVCI within three months of hire required.

Additional Skills/Requirements Required:

Good working knowledge of computers. Ability to care for Behavioral Health age specific populations.

Additional Skills/Requirements Preferred:

N/A

Competencies:

• Human Experience: Provides guidance to team members as they navigate patient concerns through teaching, good communication, and trust building behaviors.
  • Utilizes relationship building skills through rounding to provide training and coaching to team members on how to effectively connect with patients.
  • Uses patient feedback to create innovative ideas to meet patient needs.
  • Ensures team members have pertinent information to educate patients on procedures and processes.
• Teamwork: Develops and maintains positive relationships with team members, leadership, and community providers.
  • Demonstrates a willingness to adjust activities to accommodate the needs of team members.
  • Develops team members through mentoring, precepting, orientation, and timely feedback.
  • Collaborates with leaders and other team members for positive experiences for patients.
• Behavioral Health Expertise: Has a deep knowledge of psychiatric medications, psychiatric diagnosis, mental health concepts, and evidence based therapeutic interventions and treatments.
  • Implements treatment plan using best practice modalities and interventions to obtain optimal patient outcomes.
  • Establishes and maintains control of violent patients, defends self and others against violent assaults, and reacts appropriately during a psychiatric crisis.
  • Continues professional development and assumes responsibility as a self-directed professional for continuing education.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code:

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

OTHER

• May require the use of safety equipment, such as HEPA mask, for infection prevention:

• On call responsibilities as directed:

• Ability to travel between campus buildings, remote facilities, and out of town as needed:

• Yes

• Yes

• Yes