Account Director

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values.  We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. 

NAVEX is a leader in Governance, Risk, and Compliance (GRC) software, helping organizations manage ethics and risk programs. With over 50 blue-chip customers in Japan served by our London team, we are now establishing a local presence to drive growth.

In this role, you’ll proactively partner with existing customers to identify opportunities for cross-sell and seek out brand new customers with your prospecting prowess in your territory. You’ll identify and engage with the decision makers within an organization to uncover their needs, demonstrate the value of our products, win deals and assist them through the implementation process. And don’t worry, you’re not alone in this! Our team offers a collaborative work environment where you’ll partner with Marketing, Solutions Engineers, Product Specialists and your sales leader to ensure you have the resources you need to be successful. The ideal candidate will be relationship driven, a go-getter, energetic and passionate about selling new business in a team environment. A competitive edge with a drive to make money will certainly influence your success with us as well!

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success.  You will be working with colleagues in our local hub on Tuesday, Wednesday and Thursday each week. Join us and help shape what’s next!

What you’ll get: 

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Heavy prospecting of potential customers, leveraging your prospecting techniques to effectively continue your approach on engaging customers while nurturing relationships to drive interest and advance our sales goals
• Proactively identify, establish, and maintain relationships with prospective and existing NAVEX customers to generate new business opportunities. Promote cross-sell and upsell initiatives by presenting the value of NAVEX’s integrated risk and compliance management platform and solutions in a clear, consultative manner
• Deliver persuasive presentations and SaaS technology demonstrations by storytelling actual business scenarios in an engaging and compelling manner to key decision makers to impress prospects and customers with your industry and product knowledge
• Identify and meet customer needs with strong discovery and consultative value selling
• Effectively develop and prioritize a pipeline of opportunity beyond what is needed to achieve your sales goals, accurately forecasting sales
• Attend initial in-person 1-week intensive training and on-going virtual weekly product trainings to stay well informed on industry trends and up to date on NAVEX’s always evolving solutions  
• Consistently meet or exceed your sales quota by effectively negotiating and closing opportunities with professionalism and integrity

What you’ll need:

• 8+ years of a successful B2B sales career track and experience targeting Enterprise customers (6,000+ company headcount)
• Fluent in business-level Japanese, with the ability to communicate effectively with local Japanese customers, both verbally and in writing
• Strong business-level English communication skills, to collaborate effectively with global teams across the broader organization
• Deep understanding of Japanese culture, etiquette, and communication styles
• Experience selling SaaS based solution
• Familiarity with value selling, strategic selling, formal training or understanding of best practice models such as Miller Heiman, Solution Selling, SPIN or Challenger
• A passion for learning – the risk and compliance space are rapidly evolving
• Strong presentation skills, having a persuasive and patient, yet compelling and compassionate approach.  You’ll be forging strong relationships with customers and must be able to earn their trust
• Strong prospecting, planning, organizational and time management skills.  We have a dynamic environment that requires self-motivation and initiative, and comfort working with ambiguity
• Technical ability to be proficient with Salesforce and MS Office products
• Ability to approach, recognize and anticipate process and operational problems and effectively identify areas for improvement
• Ability to drive results through your job competencies of persuasive sales engagement, sales strategy and process, and product and industry knowledge (sales) while leveraging NAVEX’s core values
• Bachelor’s degree or equivalent qualification recognized by the Japanese Ministry of Education (MEXT)

Our side of the deal: 

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• On-Target Earnings of 2,170,100 JPY per year. The starting pay for this role is 12,765,000 JPY annually,  and the target variable pay for this role is $8,936,000 JPY. *Target variable pay is based on individual achievement factors and is not guaranteed Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.