Lead Content Distribution Engineer

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Lead Content Distribution Network Engineer

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Product Engineering

Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Job Summary:

For the role of Lead Content Distribution Engineer, Media Processing and Distribution is looking for a candidate specializing in caching technology, distributed networking, and operational experience in CDN edge services. This role will join the Product Engineering organization as part of the Media Distribution Technology team which develops and maintains CDN configurations for all CDNs in the Disney Distribution Mesh.

Areas of focus include:

• Configure and manage CDN configurations in the Disney Distribution Mesh
• Actively manage OpenCache deployments with ISPs globally
• Actively review performance metrics across our caching infrastructure for improvements (in concert with operations and performance management teams)
• Review capacity and ensure alignment with global distribution strategy
• Oversee Day-to-Day operations of Disney Distribution Mesh
• Participate in tooling development to integrate 3rd party CDNs into unified control plane
• Operational Management Contact for CDN support – actively managing incidents via communication with CDN support teams
• Identifying areas for caching configuration tuning and adjustment
• Work to solve caching issues in concert with our operations and engineering organizations
• Provide consultation on caching solutions to internal stakeholders
• Provide senior tier-3 on call evaluation, escalation and support

Responsibilities and Duties of the Role:

Focus on operations & management of cache solutions

Support product driven initiatives and projects

Develop engineering tooling and automation

Training & mentoring

Required Education, Experience/Skills/Training:

• Minimum of 7 years of experience managing caching solutions
• Understanding of streaming video protocols (HLS) and how it interacts with caching
• Ability to perform Network Troubleshooting
• Effective communication, written and verbal
• Passion for troubleshooting and debugging
• Experience in a Content Distribution Network environment
• Knowledge of video players and impact on cache logic
• Bachelors degree required

Preferred experience with:

• HTTP/DNS/Internet Architecture
• Caching (Varnish)
• Web Serving (NGINX, HAProxy)
• Cloud Technologies (AWS, GCP)
• Scripting Languages (Python, et al)
• Security Protocols (SSL Certificates, TLS)
• Configuration Management (Ansible, AWX)

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