JPMorgan Chase

Senior Product Delivery Associate - Product and Transformation

10 S Dearborn St, Chicago, IL 60603

Full-time

First seen by offpeak October 23, 2026

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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees’ needs.
Job responsibilities

Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
Writes the requirements, epics, and user stories to support product development
Perform user testing, support pre-release activity and production verification testing
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product development life cycle including discovery and requirements definition, and deployment processes
Proven expertise in agile story writing, scrum ceremonies and digital product development
Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience

Preferred qualifications, capabilities, and skills

Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations
Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently
Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven

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