Operational Compliance Analyst

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Operational Compliance Analyst

Job Code: 6180 | Grade: 5 | Career Level: P1 – Entry Professional

Regulatory Compliance – Operational: Supports operational business units by developing and maintaining standards and procedures, gathering supporting documentation, and coordinating with Corporate Regulatory Compliance to ensure adherence to applicable regulatory requirements.

Job Summary:

Ensures compliance with applicable Oregon laws, PGE regulations, and joint-use requirements governing utility infrastructure and pole attachments. Coordinates with pole occupants, local governments, and third-party construction contractors to support compliance with Oregon Administrative Rules, including Divisions 24 and 28, and applicable PGE standards. Administers compliance-related notices, sanctions, and customer service activities for licensees through Maximo and PGE’s Joint Use Portal. Supports the interpretation and application of regulatory requirements, maintenance of compliance documentation, and resolution of operational compliance issues to promote safe, consistent, and compliant joint-use practices.

Key Job Information:

• Career Level: P1 – Entry Professional
• Performs entry-level professional assignments requiring theoretical knowledge and application of established principles and concepts.
• Typically requires a related college or university degree or equivalent work experience; actual requirements vary by position.
• Resolves recurring problems by applying professional knowledge and established procedures.
• Works independently on assigned tasks while receiving ongoing guidance and direction from others.

Key Responsibilities:

Operational Procedures, Processes and Practices

• Researches and analyzes applicable regulations, requirements, and standards under supervision.
• Determines which regulatory requirements and standards apply to established procedures and operational practices.
• Updates and modifies work procedures, practices, and protocols to support compliance with applicable requirements.
• Supports consistent application of Oregon laws, PGE regulations, and joint-use requirements.

Compliance Monitoring and Review

• Tracks and documents data related to compliance controls, regulatory requirements, and operational activities.
• Maintains supporting documentation to demonstrate compliance with applicable standards and procedures.
• Collaborates with Corporate Regulatory Compliance on companywide reviews, as appropriate.
• Identifies required evidence and documentation to support compliance verification.

Consultation and Outreach

• Responds to questions regarding compliance standards, regulations, procedures, and processes.
• Coordinates with pole occupants, local governments, and third-party construction contractors on joint-use compliance matters.
• Provides customer service and compliance-related guidance to licensees regarding applicable requirements and established processes.
• Communicates compliance expectations, notices, and required corrective actions to relevant stakeholders.

Research and Analysis

• Researches changes in technology, business processes, and regulatory requirements as directed.
• Evaluates the potential impact of regulatory changes on existing procedures and operational practices.
• Prepares analyses and recommendations to support compliance decisions and process improvements.
• Supports interpretation and application of applicable Oregon Administrative Rules, including Divisions 24 and 28, and relevant PGE requirements.

Joint-Use Compliance Administration

• Administers regular notices and compliance-related communications to licensees and other joint-use stakeholders.
• Supports the application and documentation of sanctions in accordance with established requirements and procedures.
• Uses Maximo and PGE’s Joint Use Portal to manage compliance-related activities, documentation, and communications.
• Assists with tracking compliance issues and coordinating follow-up actions to support resolution.

Compliance Audits

• Assists with internal and external audits involving federal regulatory compliance matters, as applicable.
• Gathers records and supporting documentation to respond to audit requests.
• Supports the identification and resolution of documentation gaps and compliance issues.

Education, Experience and Certifications:

Education

Requires a bachelor’s degree in finance, business, a technical field, or another related field, or equivalent experience.

Experience

Typically requires two or fewer years of experience in utility operations, cybersecurity, auditing, or compliance.

• Experience with FERC/NERC regulatory requirements is preferred.
• Experience with utility joint-use operations, pole attachment requirements, regulatory notices, or compliance administration is beneficial.

Certifications, Licenses and Training

• NERC certification preferred.

Competencies (Knowledge, Skills and Abilities):

Functional Competencies

• Working knowledge of business processes and procedures within the applicable operational domain.
• Basic knowledge of relevant regulations, reliability standards, and compliance requirements.
• Basic knowledge of compliance and risk management principles and protocols.
• Working analytical skills, including defining problems, researching solutions and alternatives, supporting conclusions, and presenting findings.
• Working knowledge of databases, documentation tools, and systems used to track compliance activities.
• Ability to interpret regulatory requirements and apply established procedures consistently.
• Ability to maintain accurate records and communicate compliance requirements to internal and external stakeholders.

General Competencies

• Basic business acumen.
• Basic problem-solving skills.
• Working decision-making skills.
• Intermediate written and oral communication skills.
• Basic analytical thinking skills.
• Basic diplomacy skills.
• Working organization and prioritization skills.
• Working interpersonal skills.

Physical and Cognitive Demands:

Cognitive Level

Intermediate: Consistently applies relevant principles to solve practical problems and address a variety of concrete variables in situations where limited standardization exists.

Cognitive Abilities

• Adheres to established response times, deadlines, and time-sensitive tasks.
• Follows accuracy standards and completes decision-making tasks.
• Interacts effectively and collaboratively within a team environment.
• Communicates and solves problems effectively under stress.
• Responds and adapts to frequent change.
• Demonstrates self-awareness and receptiveness to constructive feedback.
• Recognizes areas for improvement and takes ownership of development opportunities.
• Applies lessons learned to new but similar work situations and tasks.
• Collaborates effectively with peers, managers, and other organizational stakeholders.
• Demonstrates sound memory and the ability to process and consistently apply new information to work tasks.

Schedule and Attendance

• Adheres to the established work schedule, including start and stop times and designated breaks and meal periods, as applicable.
• Ability to work extended hours as needed.
• Ability to work a variable schedule as required.
• Ability to report to work and perform duties during periods of severe inclement weather, as required.
• Maintains regular, reliable, and predictable attendance consistent with position requirements.

Physical Capabilities:

• • Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)

• • Computer use (use computer regularly for entire work shift)

• • Unstable surfaces requiring balance (i.e., moving equipment, boats) (check all that apply):
    • Elevated areas (i.e., catwalks, roofs and high buildings)
    • Confined spaces
    • Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
    • Stairs (over 10 steps)
    • Ladders (over 10 rungs)

Environment - Indoor/Outdoor (check all that apply):

• Office
• Plant
• Field

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. 

To be considered for this position, please complete the following employment application by the posting close date.  Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.